Benji
CREATOR
🧙
16 days ago

Project Update: 🧋 Small Rainbow Tiger Bag Update!! 🧋addressing concerns

Good afternoon everyone!!


I wanted to address some concerns that were brought up in my last Update. Unfortunately an update on the Rainbow Tiger Boba Buddy bag was not included in that recent post and I am very sorry for that. I was so so excited to have received the stickers in the mail and have the last of the smaller merch items in my hands that it slipped my mind. I will be doing better to be more consistent with updates regarding EVERYTHING in this project in the future and I truly appreciate any and all feedback sent my way 💖


The Rainbow Tiger Boba Buddy sample bag was ordered awhile ago and my manufacturer and I have been grinding out the details together since. I 100% take full responsibility that it took awhile for me to be able to order the sample. There were multiple outside factors at play for that (mental health, convention prep/trips, moving homes, and the financial strains after having moved and the house not being in tip-top shape) and it took way longer than I wanted and originally anticipated.


The Rainbow Tiger bag is my most complicated bag yet design-wise and my manufacturer and I have been working on what will and what won't work for the physical bag. My manufacturer had originally told me everything was doable when I first sent them the design but as we are closer to physically making the sample we have found there are some problems that need solving. The face of the tiger is going to have to be simplified unfortunately but I am working with my manu to try to preserve the original design/idea for the bag. It's because of this back and forth that there hasn't been any sample photos/updates yet.


I understand the concern on the delays and miscommunications, especially with the recent Update about Backers being charged for their shipping/additional items. Backerkit recommends that creators only charge their Backers for these payments when they are ready to start shipping out the merchandise. Because I have all of the smaller items ready (and some Backers only pledged for the smaller items) I had decided to go ahead and make this charge. I didn't want these Backers to have to wait months for the bags to be completed and in my hands, when they did not pledge for a bag. All Backers were given a 48 hour heads-up (from Backerkit, you should've received an email about this) before this charge was going to be made. Right now, as this post is being made, you should not have been charged yet but it is scheduled to happen within the upcoming days.


In hindsight I realize I should've only charged those who pledged for smaller items rather than everyone and I apologize for that mistake. Sadly at this point I cannot undo it.


👉 In light of this Update if you don't want to wait for the Rainbow Tiger bag sample to be completed (and the bags made) please email me at [email protected] to discuss a refund (please include your Backerkit email and name)!! There are no hard feelings and I take full responsibility for the delays and lack of communication regarding this bag design.


I will be posting an Update once my manufacturer and I have fully come to a conclusion on the Rainbow Tiger's plush face design. If the edits are not exactly what you want you're completely free to email me for a refund as mentioned above.


I hope I have answered some of your questions in this post. If you have any other questions, comments, or feedback you'd like to share please feel free to add them in the comments of this post! 💖💖 Thank you so so much for your support and love on this project, it means so much to me and I am so excited to get the samples in the mail and the bulk order in my hands.


The Frog, Raccoon, Fawn, Wolf, Bat, and Calico Cat bags have been fully paid for in advance and I am just waiting for my manufacturer to send me the samples so I can give them the full go-ahead to start the mass production.


Thank you so much!


Love,
Benji
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