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Dear members of Shadowlands Games, On your BackerKit site for “Call of the Sea: The Everhart Expedition” you state: “We are committed to transparency and communication to our backers.“ That is clearly not true. I am deeply frustrated with the current state of communication surrounding this project. There have been no updates for several months, despite the fact that the originally promised shipping window of April 2026 has already passed. At the same time, I am aware that your other projects appear to be in a similarly stalled state, which raises serious concerns about your studio’s capacity to fulfill its commitments. I have been following the updates on your other projects as well, and I have noticed a recurring pattern: printer issues are consistently cited as the reason for delays. While production problems can of course arise, this explanation appearing repeatedly across multiple projects starts to feel less like an isolated incident and more like a systemic issue — or, frankly, a convenient excuse. I would expect a publisher with your experience to either have contingency plans in place or to be more transparent about the root causes. This matters to me personally because my pledge includes not only “Call of the Sea” but also “Scions of the Dark Goddess“. The ongoing delays and lack of communication therefore affect me on multiple fronts simultaneously. I am formally requesting: 1. A clear and honest update on the current status of both projects included in my pledge. 2. A revised and realistic delivery timeline — not a placeholder date. 3. A specific explanation of the printer issues: which printer, what went wrong, and what steps are being taken to resolve it. I backed your projects because I believed in them. Please do not make me regret that decision. Sincerely, David

I would like to request an update regarding the crowdfunding project. At this point, the delay and the complete lack of communication are becoming increasingly concerning. I understand that projects can encounter difficulties, but the absence of any meaningful update for such a long period is worrying not only for me but also for many other backers. I believe it is important that everyone who is concerned to make a post to express their concerns. Supporters have invested their trust and money in this project, and regular communication should be expected, even when there are setbacks. Could you please provide a clear update on the current status of the project and what backers should realistically expect going forward? I look forward to your response.

I think it is important that all backers are aware of something that has happened recently. Several delayed projects, including Terraforming Mars and Call of the Sea, have been hidden or removed from the company's BackerKit profile. These are not completed projects. These are projects that are still affected by significant delays and unresolved concerns from backers. Why would a company choose to make delayed projects less visible? This is not a minor administrative change. Visibility matters. When potential customers visit a company's profile, they should be able to see both its successes and its outstanding obligations. Hiding delayed projects makes it harder for people to understand the company's actual track record and the number of projects that remain undelivered. At a time when communication is already scarce, questions are going unanswered for months, and backers are repeatedly being asked for more patience, the decision to hide delayed campaigns sends a very troubling message. Every backer should be aware that these projects existed on the profile and that they are no longer visible in the same way. Whether there is an innocent explanation or not, the company owes its backers a clear and public explanation for this decision. Transparency means showing the good and the bad. It does not mean making delayed projects disappear from view while asking people to continue trusting the company with new campaigns and more money. The lack of communication is concerning. The delays are concerning. But actively reducing the visibility of delayed projects is, by far, the most alarming development we have seen so far. /////// Creo que es importante que todos los mecenas sean conscientes de algo que ha ocurrido recientemente. Varios proyectos con retrasos, entre ellos Terraforming Mars y Call of the Sea, han sido ocultados o eliminados del perfil de la empresa en BackerKit. No estamos hablando de proyectos finalizados. Estamos hablando de proyectos que siguen acumulando retrasos importantes y sobre los que todavía existen numerosas preocupaciones sin resolver por parte de los mecenas. ¿Por qué una empresa decidiría hacer menos visibles precisamente los proyectos que tienen retrasos? No se trata de un cambio menor ni de un detalle administrativo. La visibilidad importa. Cuando alguien visita el perfil de una empresa, debería poder ver tanto sus éxitos como sus compromisos pendientes. Ocultar proyectos retrasados dificulta que los potenciales clientes y los propios mecenas puedan valorar el historial real de la empresa y el número de proyectos que siguen sin entregarse. En un momento en el que la comunicación es prácticamente inexistente, las preguntas permanecen sin respuesta durante meses y se sigue pidiendo paciencia a los mecenas, la decisión de ocultar campañas retrasadas transmite un mensaje extremadamente preocupante. Todos los mecenas deberían saber que estos proyectos estaban visibles en el perfil y que ahora ya no lo están. Independientemente de cuál sea la explicación, la empresa debería dar una explicación pública y clara de por qué ha tomado esta decisión. La transparencia consiste en mostrar tanto lo bueno como lo malo. No consiste en hacer desaparecer de la vista los proyectos retrasados mientras se sigue pidiendo confianza para nuevas campañas y nuevos fondos. Los retrasos son preocupantes. La falta de comunicación es preocupante. Pero la decisión deliberada de reducir la visibilidad de proyectos pendientes de entrega es, con diferencia, el aspecto más alarmante de toda esta situación.

Hi, We are still waiting for an update. You have recently updated some of your other delayed projects with little more than excuses, once again promising regular communication and future progress. We all know that, sooner or later, you will post exactly the same kind of update here. What is even more concerning is that you cannot even be bothered to provide updates for this project. At some point, you will likely return asking for more patience and expecting backers to trust your promises of regular updates yet again. The problem is that those promises have been made repeatedly and have not been fulfilled. Many backers are now losing confidence, not only because of the delays, but because of the lack of transparency and communication. If you want people to continue supporting your projects, the very least you can do is keep them informed honestly and consistently. /// Hola, Seguimos esperando una actualización. Recientemente habéis publicado novedades en otros proyectos que también acumulan retrasos, pero dichas actualizaciones contenían poco más que excusas y, una vez más, promesas de comunicación regular y avances futuros. Todos sabemos que tarde o temprano publicaréis exactamente el mismo tipo de mensaje también en este proyecto. Lo más preocupante es que ni siquiera os molestáis en mantener informados a los patrocinadores de este proyecto. En algún momento volveréis a pedir más tiempo y paciencia, esperando que confiemos de nuevo en vuestras promesas de actualizaciones periódicas. El problema es que esas promesas ya se han repetido muchas veces y no se han cumplido. Muchos mecenas están perdiendo la confianza, no solo por los retrasos, sino por la falta de transparencia y comunicación. Si queréis que la comunidad siga apoyando vuestros proyectos, lo mínimo que podéis hacer es informar de manera honesta y constante sobre la situación real.

Por favor, si realmente sois una compañía honrada como mantenéis en aquellos proyectos en los que sí habéis dado explicaciones, tened al menos el mínimo de dignidad profesional para dar alguna clase de información a aquellos clientes vuestros que han visto pasar la fecha de entrega sin que ni siquiera os molestarais en anunciar el retraso.