Community

Hi!!

We wanted to give everyone an exciting update to let you know that the majority of the Veggie Cats have shipped!! YIPPEE!!! 🥳 You should have received an email with your tracking number if your order has shipped, and they will hopefully arrive throughout the next few weeks. Feel free to post or send us photos of your Veggie Cats in their new homes!! We would love to see them. 📸

We sent everyone the absolute best of the batch. Unfortunately there were some weirdly disappointing manufacturing errors with the pins. 😿 We got a remake of the entire batch and the majority were still seconds grade. We hand inspected each pin and picked out the nicest looking ones for everyone!! We will be putting the lower grade ones on Etsy soon.

The only orders that are left to ship are people who have not completed their surveys and a few people who we still need info from on the Veggie Stand shaker keychain. 📬 If you ordered a Veggie Stand keychain, please check your email or read our last update and let us know if you approve of the newer design! It does seem like we will need to order more shakers due to the manufacturing issue. If you requested an old shaker design and haven't received an email with your tracking, your veggies will likely not ship until July when the shaker keychains are remade. We are SO sorry for the delay.

Thank you all again for your patience and for trusting us to make these pins for you! This process was not without some struggles but it is so amazing to know that the veggies will be in your hands soon🥬🫛🌽🥕🍅🥑

-SStwins Designs

Hello all!

Sincere apologies for the silence since our last update. After receiving and sorting the merch, we realized that we ended up with a a product that did not match out expectations. The main issue is with the Veggie Stand Shaker keychains. If you ordered one, we need your feedback below!

We have ordered these keychains several times over the past few years with no issues, but somehow the proof got messed up on the ones for this campaign. An image is attached below. The left is an example of the old ones, and the right is how these ones were delivered.

The main issue is that the shaker cutout was done completely differently. The Veggie Stand typically has a layered look with the canopy in the front of the charms, and this time the canopy is slightly cut off and is only visible from behind. The individual shaker pieces are also all a bit smaller. It has an interesting 3D effect that is cool, but also different than expected.

If you ordered a Veggie Stand charm, we would really appreciate if you could leave a comment in this comment section or send us an email at [email protected] stating if you approve receiving one of the right designs from the above photograph. We have a very small number of the typical design available and are able to provide this for a handful of people without issue. If more than a small number of people request the original, we will need to order a new batch. These keychains are expensive to make and receiving a new batch would push back your expected delivery time by around a month if you ordered a shaker charm. We are very frustrated that this issue happened, especially for such an important project and large order, but completely understand if remakes will be necessary.

The other products for this campaign look good and we will be proceeding to fulfilment! We did have issues with the pin quality as well but thankfully that has been resolved with the manufacturer. We will have a large quantity of seconds grade Veggie Cat pins that will be available soon on our Etsy. We'll let you know when those are uploaded!

Thank you for your patience with our delays. We would appreciate a comment or email from each person who purchased a Veggie Stand Shaker keychain! Thank you for your understanding. We are hoping to get the majority of orders shipped out this week barring issues with the Veggie Stands!

~SStwins Designs

P.S. Our pride campaign will be going live tomorrow! This is a simpler project with mini colorful wooden bird pins. Please consider checking it out!

Hi everyone!! 💖

WOW we did not expect this to come so soon after the last update. The stickers, keychains, and lanyards are finally here!! WOOHOO!!! 🥳 This was a big holdup since we were waiting for all of the freebie items.

Now that everything is here, we will begin sorting and packing your orders! We anticipate that this will take at least a week if not more. We will post our next update when everything has been shipped! 📬

On that note, we have now sent everyone who completed their surveys a notice about locking your address. 🔒 If you have moved or need your address changed, please make sure to update that in the next couple of days! We also have just a few people who have not completed their surveys. Please get those in as soon as possible so we can get you your veggies!! 💕

Thank you all so much for your support! We are SOOO excited by how everything turned out!  🥬🫛🌽🥕🍅🥑

~SStwins Designs

P.S. Don't forget to check out our upcoming campaign launching in just a few weeks, Spread Your Wings: Customizable Bird Pride Pins!! 🐦

Hi all! 💖

Its been over a month since our last post, so we wanted to give you some Veggie Cats updates! 🥬

In some AMAZING news, the pins have been completed!! Attached are some photos. 📷 They look gorgeous and we are SOOO EXCITED!!!

In some less amazing news, the manufacturer we use for all other products (stickers, keychains, lanyards, etc.) had some major delays. 😥 Despite us placing the order for those products in March, they only shipped a few days ago and there will still be at least a twenty day wait before they arrive. This does put their arrival time on target with getting everything shipped out by June still though! 📬

We will keep you posted as things progress! We do still have at least three people who need to finish your surveys. Please get those filled out as soon as possible so we can be ready to pack your order when the rest of the merchandise arrives! In the meantime we'll start grading these pins and take some better quality photos for you all soon.

Thank you all so much again for your support of the Veggie Cats!!! 🥬🫛🌽🥕🍅🥑

~SStwins Designs

P.S. We'll be running a campaign in May/June of a huge variety of tiny wooden bird pins. 🐦 If that sounds appealing, click on the link here or click the photo below to get notified when we launch!! THANK YOU!!

Hi everyone!! 💖

We wanted to let you know that the Veggie Cats pins have officially been ordered!! 🥳 WOOOOO!!! This is so exciting.

Unfortunately, we only ended up selling four of the Veggie Stand pins. 😿 This means that we will not be able to produce them as part of this campaign, but there's still a chance they'll be made in the future! If you added the Veggie Stand pin to your survey, it has been removed and you will not be charged for it.

Along with all of this, we wanted to let you know that we will be locking the surveys of those who have submitted them! This helps us keep accurate counts of the purchased items. You will receive an email letting you know that you have 48 hours to add or change anything. We are super grateful for anyone who has purchased additional add-ons! We had to pay over $100 additionally in tax for the pins and we are already a bit in the hole from funding the Avocado Cat, so anything helps a ton!!! 💰💰

Around ten people also need to complete their surveys altogether, so please get those submitted when you can! You should have an email with a custom survey link for you.

Thank you all so much again for your support! We are SOOO excited that the Veggie Cats are officially in production! We'll keep you updated with how the manufacturing timeline is going. 🥬🫛🌽🥕🍅🥑

SStwins Designs