Hello,

A friendly reminder that these are mass produced bags, these are not one of a kind handmade quality bags. There will be some minor defects once in a while that do not take away from the plush, this has been stated previously to allow for human error. If you are not satisfied with your plush, I can do a personal quality check on the leftover bags once I receive them and offer a replacement. If you are in another country where a replacement is just not a good option, a partial refund will be issued, the refund amount depends on how mild - severe the defects are.

I was informed by my fulfillment center that the bags were quality checked, some may have slipped through the cracks before shipping and I sincerely apologize for the inconvenience. 


Please note, I am not responsible for customs and import fees if you are outside of the US, that is something between you and your government to argue about. I have honestly been accidentally undercharging on international orders because I was guesstimating the size and weight of each plush, so I have been mostly paying out of pocket for orders unless it's too much, in which case I have reached out to those affected to see if they'd be willing to cover the cost or receive a full refund.

I am doing the best with what I have and would appreciate some leniency. I am sorry that not everyone is satisfied with their bags but I offer different options to make it right.

I appreciate your patience and understanding in this matter.

Thank you,
Scribbles