Thank you for your feedback on the shipping estimates. We listened, went back to our fulfillment partners, and asked them to review the rates with us.
Based on the updated information, we've revised the shipping table below to give you a more accurate picture of the expected costs.
Our original estimates were rounded up to the higher end of the expected range. We prefer to be conservative with estimates rather than risk underestimating costs later, just as we do with our project timeline.
The updated table reflects the rates provided by our fulfillment partners based on current shipping costs. In other words, if your order were shipped next month, these are the rates we would currently expect to pay.
We hope this gives you a clearer and more accurate picture of shipping costs.
For backers in the US and EU, orders will be shipped from local distribution centers. Orders to Canada will be shipped from the US, and orders to the UK and Australia will be shipped from the UK. No additional customs duties are expected in these regions.
The current shipping rate for Canada is based on fulfillment from the US. The cost can vary significantly depending on the number of backers we have in Canada. If we reach a sufficient number of Canadian backers, we may be able to use a local fulfillment hub in Canada, which would significantly reduce shipping costs.
As the campaign grows, we'll continue to monitor the numbers and look for ways to bring these costs down.