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Todd Leback
8 months ago
Update #9 -- High Import Fees to Canada
Greetings everyone. I was alerted Friday that Canadian backers of the physical books have had to pay extremely high import fees for their pledge. I feel awful about this, and have spent the weekend trying to figure out what to do to make it right. From what I can gather, the fee applies only to books sent via UPS. We use Pirate Ship to fulfill international orders, and there was no indication on our end that Canadian backers were going to be hit with these fees. We just select UPS by default when it is the cheapest means of shipping, which it often is.

I honestly don't know the best way to handle it. If you're uncomfortable paying the fee, refuse the package and let me know and we'll send out another book through a different carrier. Sorry for the issues.

Todd
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Todd Leback
10 months ago
Update #8
Good morning, and I hope that everyone is doing well. I received word that the first batch of books is supposed to be delivered this Friday. I'm going to go ahead and lock the addresses on Thursday, so if you need to make a change now is the time to do it. With any luck we'll start packing and mailing out books this weekend.
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Todd Leback
11 months ago
Update #7
Hey everyone, just wanted to drop in a quick update. I submitted print files for the POD versions last week, so they should be here in another couple of weeks, and I just approved the print proofs today. In the time from when I priced out the original books to now, print prices from my US printer almost doubled, plus I had issues with books shipped by them being damaged in shipping, so these books will be printed by PrintNinja, in China. I have had good luck with them in the past and their print prices are in line with what I had originally been quoted for the price by Mixam in February. I'm having enough books to fulfill the KS airmailed so I can get that fulfilled quickly, and then the rest will be sent via container ship. 

Thanks, and I hope everyone is having a good summer (if you're in the northern hemisphere).

Todd
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Todd Leback
11 months ago
Update #6
Howdy everyone! I just got the last two pieces of art in, and am going to begin the process of slotting them in. I hope to have the pdf done by the middle of next week, if not sooner. Everyone will be getting an updated link to the Drivethru file via Backerkit when I upload it.

I'm going to let it sit for a week or so in case anyone notices something that slipped through final proofreading, and then I'll place the orders for print versions.

I will be locking orders and charging cards in the next few days so I can get an accurate count on offset books to order. I'll be locking addresses when the books are about a week out, to give y'all a chance to change addresses before you move. Thanks so much, again.

Chamelon, by Michelle Smallwood
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Todd Leback
12 months ago
Update #5
I had a backer ask about timeline for closing the pledge manager and figured I'd post an update. I try not to spam y'all. Right now about 98% of the art is in. There are still a few pieces left to go, and they should be in by the middle of July. As soon as those come in I'll plop them into the book and send out the revised pdf. I'll give it a week to sit, and then if everything is good I'll send the print files in. We're still on schedule for them going out in August.

As to locking the pledge manager, I would like to do that when I send the revised pdf out, in the middle of July, so I can get a finalized count. I recognize that money can sometimes be tight, so if you're looking to budget just let me know and I'll see what I can do. In the meanwhile, here's a chapter head illo from Michelle Smallwood.

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Todd Leback
12 months ago
Update #4
The smoke test is now live, so a select few backers should be getting surveys. If everything goes well I'll send the surveys out to everyone tomorrow. A couple of notes:
  • Everyone will be getting a drivethru link to the pdf. This is the current pdf, and the layout is 95% complete. I'm still waiting on about a dozen illos, and I haven't finalized the layout until I see what comes in.
  • So, once all the art is in and layout is complete I will update the Drivethru file, and you'll get an email from them that the file has been updated.
Thanks!

Todd
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I received my pledge today, however the box was heavily damaged, and upon opening it I found that while the Mind Over Matter book was in perfect condition, the Into the Wilds and Basilisk Hills offset prints are both heavily dinged and damaged, and the BX Advanced Player Options book is missing entirely. I've taken pictures of the damage if you'd like to see it. This is a major disappointment, as I was looking to showcase these books on my YouTube channel (https://www.youtube.com/channel/UCJzJ0lxbzxY91GwN1ovC3VA/), but obviously I don't like to show and discuss RPG products in less-than-stellar condition as it can give a poor impression of creators' work. If you could please get in touch to discuss how to rectify the situation, I'd appreciate it very much. Apologies for the inconvenience.

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I received the main book yesterday but did not receive the Advanced Player Options I pledged additional funds for. Please rectify this. Thanks. Great job witb the main book though. 👍🏻

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Hello, I received an email on August 28th that my package would be shipping soon, but as far as I can tell never received a follow-up message with a tracking number. Is it possible to find out if my package was sent, and if so the tracking number? Thank you very much, John.

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PROJECT UPDATE
Todd Leback
CREATOR
8 months ago

Project Update: Update #9 -- High Import Fees to Canada

Greetings everyone. I was alerted Friday that Canadian backers of the physical books have had to pay extremely high import fees for their pledge. I feel awful about this, and have spent the weekend trying to figure out what to do to make it right. From what I can gather, the fee applies only to books sent via UPS. We use Pirate Ship to fulfill international orders, and there was no indication on our end that Canadian backers were going to be hit with these fees. We just select UPS by default when it is the cheapest means of shipping, which it often is.

I honestly don't know the best way to handle it. If you're uncomfortable paying the fee, refuse the package and let me know and we'll send out another book through a different carrier. Sorry for the issues.

Todd
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Hi, I just got an email from UPS about CAD66.44 for a shipment coming in from Third Kingdom Games, which I assume it is the book from this campaign, but the duties UPS is charging is basically the same as what the pledge amount was plus what has been charged for shipping (USD35+USD25 which works out to about CAD70). Anyone else from Canada got a similar email from UPS?

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