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Todd Leback
5 months ago
Update #9 -- High Import Fees to Canada
Greetings everyone. I was alerted Friday that Canadian backers of the physical books have had to pay extremely high import fees for their pledge. I feel awful about this, and...
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Todd Leback
7 months ago
Update #8
Good morning, and I hope that everyone is doing well. I received word that the first batch of books is supposed to be delivered this Friday. I'm going to go ahead and lock th...
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Todd Leback
8 months ago
Update #7
Hey everyone, just wanted to drop in a quick update. I submitted print files for the POD versions last week, so they should be here in another couple of weeks, and I just app...
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Todd Leback
8 months ago
Update #6
Howdy everyone! I just got the last two pieces of art in, and am going to begin the process of slotting them in. I hope to have the pdf done by the middle of next week, if no...
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Todd Leback
9 months ago
Update #5
I had a backer ask about timeline for closing the pledge manager and figured I'd post an update. I try not to spam y'all. Right now about 98% of the art is in. There are stil...
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Todd Leback
9 months ago
Update #4
The smoke test is now live, so a select few backers should be getting surveys. If everything goes well I'll send the surveys out to everyone tomorrow. A couple of notes: • Ev...
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I received my pledge today, however the box was heavily damaged, and upon opening it I found that while the Mind Over Matter book was in perfect condition, the Into the Wilds and Basilisk Hills offset prints are both heavily dinged and damaged, and the BX Advanced Player Options book is missing entirely. I've taken pictures of the damage if you'd like to see it. This is a major disappointment, as I was looking to showcase these books on my YouTube channel (https://www.youtube.com/channel/UCJzJ0lxbzxY91GwN1ovC3VA/), but obviously I don't like to show and discuss RPG products in less-than-stellar condition as it can give a poor impression of creators' work. If you could please get in touch to discuss how to rectify the situation, I'd appreciate it very much. Apologies for the inconvenience.

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I received the main book yesterday but did not receive the Advanced Player Options I pledged additional funds for. Please rectify this. Thanks. Great job witb the main book though. 👍🏻

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Hello, I received an email on August 28th that my package would be shipping soon, but as far as I can tell never received a follow-up message with a tracking number. Is it possible to find out if my package was sent, and if so the tracking number? Thank you very much, John.

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PROJECT UPDATE
Todd Leback
CREATOR
5 months ago

Project Update: Update #9 -- High Import Fees to Canada

Greetings everyone. I was alerted Friday that Canadian backers of the physical books have had to pay extremely high import fees for their pledge. I feel awful about this, and have spent the weekend trying to figure out what to do to make it right. From what I can gather, the fee applies only to books sent via UPS. We use Pirate Ship to fulfill international orders, and there was no indication on our end that Canadian backers were going to be hit with these fees. We just select UPS by default when it is the cheapest means of shipping, which it often is.

I honestly don't know the best way to handle it. If you're uncomfortable paying the fee, refuse the package and let me know and we'll send out another book through a different carrier. Sorry for the issues.

Todd
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Hi, I just got an email from UPS about CAD66.44 for a shipment coming in from Third Kingdom Games, which I assume it is the book from this campaign, but the duties UPS is charging is basically the same as what the pledge amount was plus what has been charged for shipping (USD35+USD25 which works out to about CAD70). Anyone else from Canada got a similar email from UPS?

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