If the campaign has not concluded, you can cancel your pledge at any time and you will not be charged! Post campaign I cannot offer any refunds as the funds will be used towards a mass order of the goods shown. Typically, my store's refund policies are a lot more accommodating but as this project involves multiple companies and locations, this project will not be outright offering any refunds. Sales are final.

Please shoot an email to [email protected] and we'll see how we can help! This is a case-by-case kind of scenario but we want to try and fix anything we can.

Please double-check the project timeline as well as community updates for any shipment delays or general updates about when to expect your rewards to arrive. You should receive notice via email with a tracking number when your order ships. If the tracking is marked as delivered and you have not received your package, contact your local post office to conduct an investigation for lost mail.

We are not offering continued support or protection for the bags from this project but TORI.PNG intends to have regular stock of MX Paint items in the case that you consider purchasing a replacement. Please refer to the 'Goods' section of the Story for intended usage and ratings of the bags.

I'm going to cap solid color inserts at 9 variations to cut down on SKUs and unique items to make fulfillment a bit more efficient! I do encourage people to get inserts close to the color they prefer and to wrap inserts with remnant fabrics of their preferred color. Customization is everything with ita bags and I'd love to see what the community comes up with! :)

The zipper clips are accessory to the bag and are not required for function. They essentially work like keychains! Your bag will come with zippers that you can accessorize with any clips or charms you already have.

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.