Frequently Asked Questions
Find answers to your questions
Project FAQ
Oui! Tous nos jeux sont disponibles en français. Vous pourrez choisir la langue lors du sondage à la fin de la campagne.
Wendigo Workshop is a small team of 3 based in Québec, Canada, made of indigenous, queer, and neurodivergent people! We develop and publish tabletop roleplaying games of various styles and lengths. We wish to create engaging products that are accessible and entertaining! As a business, we want to empower queer voices, promote diversity, support other creators in their endeavors, and boost the French TTRPG scene. We are always willing to collaborate with other passionate creators to bring forward innovative, interesting, and inclusive TTRPG games.
All sales are final once shipped, and we usually don't accept exchanges or returns. We are happy to replace any damaged product if you message us at [email protected] with your order number, your name, your tracking number, and a picture of your damaged order. We offer free shipping on 200$+ orders. We use Canada Post for our shipping. When available, a tracking number will be provided to you as soon as your order is shipped. We currently only offer Standard Delivery (usually 3-5 days, up to 12 weeks for international orders), but will add, if possible, a premium option.
The customer (you) are responsible for all VAT, taxes, or clearance charges. Customer (you) is solely responsible for understanding and complying with the import requirements of the destination country. We cannot ship to the following countries: BELARUS, HAITI, IRAN, ISRAEL, KOREA NORTH DEM REP, LIBYA, RUSSIA, SOMALIA, SUDAN, SYRIA, WEST BANK AND GAZA STRIP, YEMEN
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.