Silver Tier
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I ordered a fountain pen but received a rollerball. Please let me know how to get this exchanged. I’ve sent a message through “contact us” on your website and also through the backerkit site with no responses to date. Please let me know next steps. Thank you. (PS I see in one of the updates you just returned from overseas. I’m re-posting this here just in case it’s easier to spot than buried in all the other comments.)
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