Frequently Asked Questions
Find answers to your questions
Project FAQ
Each pin will come with rubber backings but will also come with an additional set of butterfly clasps.
In order to cut costs and save on environmental waste, we've switched our pin packaging towards cotton bags. It helps prevent pins from scratching and gives you an additional option to store them!
Each pin will be 2 inches!
To make things easier on everyone we've opted to offer a single pin reward tier and allow backers to select additional pins through the add-ons tab. You will get to select which pin on the reward tier during our survey stage.
Most pins, yes, and only if the campaign meets its funding goal. The only pins that will not be available (or available only in very small quantities) after the campaign are the who collaborative pins (both marked via the stretch goals tab).
While I'm glad you like this campaign enough to be inspired to make suggestions, we can't accept any at this time.
Backerkit's system has opted to charge for shipping of items after the campaign has been completed. This means that the prices on each reward tier apply to the items only and you will pay shipping during our fulfillment stage. Please refer to our shipping guide graphic on the project's main page for shipping estimates. We will always aim to try and keep the shipping costs as low as possible. Sorry for any inconvenience!
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.