Shoot us an email us at [email protected] and we'll be happy to help! Questions asked via social media or DMs are likely to be lost in the abyss.

We've estimated that we'll begin shipping to you in June of 2027. There's a good chance we'll ship sooner, but we'd rather impress you than disappoint you, and we can't control things like the books getting trapped in customs...so we estimate conservatively. If anything changes, we will actively communicate with backers by providing an update on the Backerkit project page (and via email). Once the campaign ends, you'll get a monthly update email to let you know exactly where we are in the process and what to expect.

No money will be collected until the campaign ends on September 5th! It might be the 6th before the charge actually processes.

You're absolutely welcome to change or cancel your pledge while the campaign is still live. After that date, we're unable to provide refunds because we'll be moving quickly to order things and will order based on pledge counts. We'll also already have been charged fees from the payment processor and Backerkit that we won't get back if we provide refunds. Please don't be *that* person and try to circumvent this policy with a credit card chargeback--it punishes small businesses with additional paperwork and fees and can result in their account being shut down.

We will send (through Backerkit) a survey after the end of the campaign roughly two weeks after your payment clears (or immediately after you make your final Pay Over Time payment). The survey will collect your mailing address. This survey will be editable until we lock them at a date closer to the actual shipping date. So, if you move in that time, you can update your shipping address. We will send a reminder before locking addresses.

Not a problem! You can update your shipping address anytime between when you give it to us and when we lock the addresses to ship. You'll get plenty of heads up before we lock them. If you have any trouble with it, you're always welcome to email us for help: [email protected]

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.