Hey there,

Firstly I want to apologise for not getting this news to you sooner. I've been juggling a few issues we've come up against, but now I'm happy to say we are picking up where we left off.

Fulfilment is over 50% complete, but we have had a few things to navigate that occurred right in the middle of our fulfilment.

1. EU EPR.
The EU brought in a new law regarding packaging which would have cost us a ridiculous amount of money to comply with, as well as an administrative nightmare. We've managed to get a fulfilment partner to solve this issue and all EU fulfilment is making its way to the Netherlands right now. Once they land it will take one or two days for everything to be sent out and the tracking numbers to be updated. We hope that will happen next week.

2. USA
We recently had a business customer receive a big tariff bill, thanks to someone who gets excited about tariffs. In view of that we have sent all remaining fulfilment for the States out to our partner in Tennessee, who is currently working through everything and should be finished by next week.

Everywhere else.
We are sending out ROW, Australia, Canada next week.

This means we are looking to have fulfilment complete before the end of next week.

Thank you for your patience and apologies for not relaying this sooner. I've only just got all of these issues resolved by working out deals and getting the products to the relevant warehouses as well as dealing with the admin related to these new fulfilment services. 

Going forward, our new international fulfilment setup will make things smoother.

All the best,

Tim