Backers will have their cards charged twice. The first charge is to pay for your pledge once the campaign ends, assuming we meet our funding goal. The second payment will come after you’ve provided your address for shipping. This will let us charge the appropriate shipping costs. Please note that for this campaign, we will have a new line item on international backer’s pledges that will include local VAT fees. If you back during the pre-order store phase of the campaign, you will be charged all at once. We will have you provide your address with your purchase and charge you all associated fees at checkout instead of having your payments split.

The Hoid picture books will be distributed as PDF files, and the ebook for The Fires of December will be an epub file. All of these files can be accessed through your backer survey—if you backed an applicable tier—once we begin shipping the physical editions of the book.

Michael Kramer, narrator of the Mistborn series, will read The Fires of December. The audiobook will be distributed in m4b and mp3 files to applicable tiers. We will not be offering Audible codes with this campaign.

The premium hardcover of The Fires of December will be similar to our previous Secret Project premium hardcovers, and the version offered during the Hoid's Storybook Campaign will have exclusive printed edges that the premium hardcovers sold afterward won’t have. The four picture books are hardcovers with a dust jacket with an exclusive, embossed title and gold foiling. The audiobook will be available in two file formats: mp3 and m4b. This campaign will not have an audiobook code option with a third-party distributor. Applicable tiers will receive the four picture books as PDF files and The Fires of December as a traditional epub file. We are excited to share these new stories with you! While your books may come in different formats depending on the tier you back, we want to make sure you get them in a timely manner. For digital rewards, please see your pledge survey for access once we begin shipping physical rewards.

None of the books in this campaign will be signed. Since we will be shipping tier rewards before the end of the year, there is not time for us to alter, personalize, sign, or number any of the books.

Our Windrunner team doesn’t have enough stormlight to be our couriers for this campaign. Instead, we are excited to send domestic packages with USPS and international packages through FedEx.

Yes, backers are responsible for paying any sales tax or VAT charges associated with their pledge. Many US states require us to collect sales tax, and more international countries require VAT to be paid. The costs of these taxes are not included in tier reward prices, and Dragonsteel is unable to cover these costs. These charges will be assessed and collected when completing your pledge survey in addition to paying shipping costs. By charging VAT upfront, we are able to get lower handling fees from FedEx which should reduce the total amount charged while still ensuring a smooth delivery of rewards to international backers.

Since shipping for add-ons is calculated by weight, we don’t have a specific cost per region. Add-on shipping will be calculated when completing your pledge survey.

We have a few different rewards that are unique to this campaign that we do not plan to put up for sale on our website: The Fires of December Book Box, including printed edges on the premium hardback cover ChasmFriend Plushie Dog & Dragon Plushie Hoid’s Flute The Girl Who Looked Up Figurine

While merchandise production isn’t complete, we project the following for each item: ChasmFriend Plushie — approximately 12"–16" tall Dog & Dragon Plushie Set — approximately 8"–10" tall The Girl Who Looked Up Statue — 6"–8" tall plastic figurine Hoid's Flute* — 16” long wooden flute with a stand ChasmFriend Pin Set — Zinc alloy and hard enamel. Each pin is roughly 1.5"x1.5" Sticker Sheets — Paper stickers, one 6"x9" sheet per picture book December Pin — Zinc alloy and hard enamel no bigger than 2"x2" December Bookmark — Estimated 6.75"x 2.25" plastic bookmark December Sticker — Paper sticker up to 3.5"x3.5" *Since we were not able to procure Hoid’s actual flute we will not be able to tune them. They will—much to Hoid’s dismay—be meant for display rather than worldsinging.

If you prefer split payments, we are happy to accommodate a four month payment plan. When you back a tier above $150, you’ll be given an option to pay over time. By selecting that option, your pledge will be paid in five installments, once each month for the first four months, and a final, fifth payment for shipping fees. Pledges with incomplete payments will not be eligible for a refund of any amount.

After March 27th, we aren’t able to offer refunds for pledge rewards because cards have been charged, and we’re preparing surveys. A crowdfunding campaign is a little different than a store order. A store order purchases an item at our warehouse that we have already manufactured, while crowdfunding helps us fund the production of new items. Please note, that the $5 reservations for the ChasmFriend pin are non-refundable as outlined when the reservation was placed. If you have any questions or concerns about the $5 reservation for the ChasmFriend pin please submit a support ticket so we can assist you further. Because of this, we aren’t able to offer refunds on campaign pledges after surveys go out in April because we use the funds we receive to pay our partners and to manufacture the merchandise for the campaign. This, unfortunately, also means we can’t change pledges after that time either. Once we charge your card, it’s locked in.

Any questions not addressed in the sections above should be sent to us at our support page. https://support.dragonsteelbooks.com/support/home

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

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You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.