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TL;DR
- Fulfillment is at 66% complete!
- We are still on track to have all rewards shipped out on or before the end of November 2026.
- U.S. backers with physical add-ons will receive a shipping refund of about $5.
- Non-U.S. backers with physical add-ons will receive a shipping refund of about $15.
- Please wait until the end of November to reach out to our support team regarding partial add-on shipping refunds, as these will take time to complete.
- Wait for your shipping confirmation email before reaching out to our support team, as we cannot give individual shipping estimations.
We are currently fulfilling both tier rewards and add-ons!
When should I reach out to the support team?
TL;DR
- We will be able to get all physical rewards, including add-ons, shipped out before the end of November.
- For backers whose tier rewards and add-on rewards are combined into a single shipment, we will be issuing a partial shipping refund back to the original form of payment.
What is changing?
What about add-on shipping rates?
- Most backers with add-ons being shipped within the U.S. will receive a refund of about $5 for add-on shipping.
- Most backers with add-ons being shipped outside the U.S. will receive a refund of about $15 USD for add-on shipping.
Where is fulfillment at?
TL;DR
- We’ve started shipping packages!
- We’re expecting to complete fulfilling tier rewards before the end of November.
- Add-ons will be shipped out in early 2027.
- Review the digital rewards article to learn how to access your digital rewards.
- In this video, Brandon shares how The Fires of December came to be.
- Wait for an email with your shipping label before asking us where your package is.
We’ve started shipping!
Brandon shared some insights into the writing of The Fires of December!
Do you know where my package is?
TL;DR
- Fulfillment begins September 15th—we’re one week away!
- Digital rewards will be available through your backer survey on September 15th.
- If you need to update your address, please submit a ticket ASAP!
- Fulfillment takes time, so don’t worry if you don’t receive a tracking number right away.
- Our support team cannot provide individual shipment updates.
- Hoid’s Worldsinger Symposium will also be available on the 15th via a digital file within every backer’s survey.
Some final reminders before we begin delivering your rewards.
Hoid’s Worldsinger Symposium will be released digitally on September 15th.
TL;DR
- We will lock all shipping addresses on September 4th.
- Physical and digital rewards fulfillment will begin on September 15th.
- Your digital rewards will be available on September 15th.
- Once your tier rewards ship, you will receive a shipping confirmation with a tracking number.
- Add-ons ship separately from pledge rewards and may not begin fulfillment until 2027.
Let’s work together to ensure addresses are accurate before they’re locked in.
TL;DR
- Everything is ordered for production.
- Take a look at some final product samples!
- If you move, please submit a ticket with Dragonsteel’s support team.
- The new EU €3 customs duty has already been paid for all applicable pledges.
The last of your items are ready to go!
The Girl Who Looked Up is ready to climb your Sandershelf!
Please let us know if you move!
A message to all EU backers:
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Before you vote, please watch this video for an in-depth overview for both potential covers: https://www.youtube.com/watch?v=74cAFy-bwyQ This poll is only available to backers of the campaign.
Project Update: Update #1: Thanks to you we’ve funded—now let’s imagine a new story together!
TL;DR
- We’ve funded (and then some)!
- ChasmFriend pin reservations will be sent with your pledge rewards once you’ve backed the campaign (and completed the backer survey after that is sent out).
- Introducing…Hoid’s Worldsinger Symposium!
Hello backers, we did it!
A story doesn’t live until it is imagined
Project Update: Update #13: 66% of pledges have been fulfilled!
TL;DR
- Fulfillment is at 66% complete!
- We are still on track to have all rewards shipped out on or before the end of November 2026.
- U.S. backers with physical add-ons will receive a shipping refund of about $5.
- Non-U.S. backers with physical add-ons will receive a shipping refund of about $15.
- Please wait until the end of November to reach out to our support team regarding partial add-on shipping refunds, as these will take time to complete.
- Wait for your shipping confirmation email before reaching out to our support team, as we cannot give individual shipping estimations.
We are currently fulfilling both tier rewards and add-ons!
When should I reach out to the support team?
I can't seem to upload a picture of it, but the sticker sheet for Wandersail came out with the printed layers all shifted. At first I thought it was some intentional thing (unfortunately, I don't know anything about any of this stuff lol. My wife is the big Dragonsteel fan so I got her the Master Worldsinger pledge lol), but it seems like an issue at the printer. In the bottom right of each sticker sheet it shows the DS logo along with DRAGONSTEEL, but on the Wandersail sheet that is completely unreadable and fuzzy so I'm pretty sure it's unintentional. Not the end of the world if there's not a way to get a replacement or anything, just wanted you guys to be aware more than anything. Despite not really knowing what any of this is, the quality of everything else is great! The books, flute, and statue are super cool and she absolutely loves the dog and dragon plushies. Keep up the great work everyone!
Previously backed this creator's crowdfunding project
Any chance on some info concerning EU shipping? Haven't heard or read of anyone in EU getting any sort of confirmation or items. I might be mistaken
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