We are still on track to have all rewards shipped out on or before the end of November 2026.
U.S. backers with physical add-ons will receive a shipping refund of about $5.
Non-U.S. backers with physical add-ons will receive a shipping refund of about $15.
Please wait until the end of November to reach out to our support team regarding partial add-on shipping refunds, as these will take time to complete.
Wait for your shipping confirmation email before reaching out to our support team, as we cannot give individual shipping estimations.
We are currently fulfilling both tier rewards and add-ons!
We are on track to ship all tier rewards and add-ons before the end of November. Backers who have both physical tier rewards and physical add-ons will have their rewards shipped together in a single package. Backers who did not select any add-ons can still expect their rewards to arrive before the end of November with no delays.
For backers whose tier rewards and add-on rewards are combined into a single shipment, we will be issuing a partial shipping refund back to the original form of payment. U.S. backers with physical add-ons will receive a shipping refund of about $5. Non-U.S. backers with physical add-ons will receive a shipping refund of about $15.
When should I reach out to the support team?
Due to the number of backers with add-ons, it will take our support team and BackerKit some time to process these partial add-on shipping refunds. All refunds for shipping will conclude before the last package is shipped out, estimated at the end of November 2026.
Please keep your eyes out for an email that will contain your tracking information. As a reminder, our support team is unable to provide individual shipping estimates. If you’ve received a tracking number and a week passes without updates to your tracking information—delivered, in transit, or otherwise—please let our support team know.
We will be able to get all physical rewards, including add-ons, shipped out before the end of November.
For backers whose tier rewards and add-on rewards are combined into a single shipment, we will be issuing a partial shipping refund back to the original form of payment.
We had not originally planned on posting an update until mid-October, but we wanted to tell all backers about an exciting change for physical add-on fulfillment. Our fantastic warehouse team has been investing in new systems, processes, and practices this past year, looking for ways to simplify and accelerate fulfillment. Due to these improvements in efficiency and the hard work of our team at every level, we will be able to get all physical rewards, including add-ons, shipped out before the end of November.
What is changing?
Backers who have both physical tier rewards and physical add-ons will have their rewards shipped together in a single package.
Backers who did not select any add-ons can still expect their rewards to arrive before the end of November—this change will not delay their rewards.
What about add-on shipping rates?
Our warehouse team has carefully looked at add-on shipping rates for each specific region. For backers whose tier rewards and add-on rewards are combined into a single shipment, we will be issuing a partial shipping refund back to the original form of payment. Please note this is an approximate estimate and the final amount may vary:
Most backers with add-ons being shipped within the U.S. will receive a refund of about $5 for add-on shipping.
Most backers with add-ons being shipped outside the U.S. will receive a refund of about $15 USD for add-on shipping.
Please note that due to the number of backers with add-ons, it will take our support team and BackerKit some time to process these partial add-on shipping refunds. All refunds for shipping will conclude before the last package is shipped out.
Where is fulfillment at?
Later today a fulfillment progress tracker for the campaign will be live on www.brandonsanderson.com. As a reminder, our support team is unable to provide individual updates on reward fulfillment or estimates of when your rewards may ship out.
We will send another shipping update towards the end of October. Until then, Worldhoppers!
We’re expecting to complete fulfilling tier rewards before the end of November.
Add-ons will be shipped out in early 2027.
Review the digital rewards article to learn how to access your digital rewards.
In this video, Brandon shares how The Fires of December came to be.
Wait for an email with your shipping label before asking us where your package is.
We’ve started shipping!
We’re excited to announce that we’ve started shipping campaign rewards! A huge thank you to our warehouse team as they work to get your rewards to you as fast as they can.
Our current plan is to ship all tier rewards before the end of November. Then we’ll take a break to complete our Light Day sale before shifting gears back to the add-ons. Expect add-ons to ship in 2027. If there are any shifts to this, we’ll let you know.
As for digital rewards, they are available! If you have digital items in your pledge, please review this Backerkit article to know how to access your rewards.
Brandon shared some insights into the writing of The Fires of December!
Be sure to check out this video where Brandon shares what makes Hoid’s newest travail so special. We can’t wait for December’s adventure to find its home on your Sandershelf!
Do you know where my package is?
Please keep your eyes out for an email that has your tracking information. As a reminder, our support team is unable to provide individual shipping estimates. If you’ve received a tracking number and a week passes without updates to your tracking information—delivered, in transit, or otherwise—please let our support team know.
We’ll give you a *bing* percentage update with the next update! Until then, enjoy the season!
Fulfillment begins September 15th—we’re one week away!
Digital rewards will be available through your backer survey on September 15th.
If you need to update your address, please submit a ticket ASAP!
Fulfillment takes time, so don’t worry if you don’t receive a tracking number right away.
Our support team cannot provide individual shipment updates.
Hoid’s Worldsinger Symposium will also be available on the 15th via a digital file within every backer’s survey.
Some final reminders before we begin delivering your rewards.
Pledge fulfillment starts on September 15th! Please double-check your shipping address within your pledge survey and reach out to our support team if your address needs to be updated. As addresses are now locked, you will not be able to update your shipping address yourself.
You can expect to receive a shipping confirmation email and a tracking number in the coming weeks once your tier rewards are shipped.
Remember that add-ons ship separately from tier rewards and may not ship until early 2027.
For backers with digital rewards, you’ll receive an email with a link to your backer survey, where they can be found. Once you receive the link, your digital rewards can be accessed via your backer survey at any time. If you don’t see them immediately, please wait at least 24 hours before contacting support.
Hoid’s Worldsinger Symposium will be released digitally on September 15th.
The wait is over! The collaborative experience known as Hoid’s Worldsinger Symposium, which occurred during the campaign, is now written in metal (EPUB)! Every backer will receive a free digital copy of Hoid’s Worldsinger Symposium within their digital rewards. We wanted to take a moment to mention the incredible Worldsingers who helped weave this noncanonical, fan-made tale:
Dominic G
Lukas
Virin
Luthien
Michael Mortenson
Cosmo the Worldhopper
Chris Peterson
MagnetHero
Lady Nix
Olivia L
Qwertz
Jake & Shadow
Jacob Udall
Daria W
Mike
Kimberly W
Another shout-out to the Lightweavers who created the marvelous art pieces also included within the Symposium:
Once your tier rewards ship, you will receive a shipping confirmation with a tracking number.
Add-ons ship separately from pledge rewards and may not begin fulfillment until 2027.
Let’s work together to ensure addresses are accurate before they’re locked in.
On September 4th, backers will no longer be able to update their shipping address within BackerKit. To ensure your rewards are delivered to the correct address, please check your pledge and update your information as necessary before September 4th.
Step 1: Go to backerkit.com and log in to your account.
Step 2: Click your profile icon in the top right corner of the page.
Step 3: Select “Your Pledges & Surveys” from the dropdown menu.
Step 4: Click on “Your Surveys” and locate the survey for Hoid’s Storybook Collection.
Step 5: Once inside your survey, within the “Shipping Info” section, click the “Edit Shipping Info” button to update your address.
If you are unable to update your address or need to make the change after September 4th, please contact oursupport team, who can help correct the address. As a reminder, add-ons ship separately from pledge rewards and may not begin fulfillment until 2027.
Digital rewards will be available starting on September 15th. You will receive an email with a link to your backer survey, where your rewards can be found. Digital rewards can be accessed at any time post-fulfillment within your backer survey. Please allow 24 hours before contacting support if you do not immediately see them within your backer survey.
Physical rewards will also begin shipping on September 15th. Once your rewards ship, you will receive a shipping confirmation email with a tracking number. We are unable to provide an order status update or fulfillment timeframe estimate prior to this email being sent. We’re excited for you to receive your newest additions to your Sandershelf!
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