Floral Frolic
CREATOR
12 days ago

Project Update: Surveys! Yay!

Thanks to everyone who commented on the last update!  The overall response was YES to surveys now.  As such, we conducted a smoke test this week to a random selection of backers.  International shipping and survey responses seem to be working and in order.  


As such, we will be releasing everyone's surveys now!  


Survey Details:  


Locking Surveys:
As a note, we won't be locking surveys right away.  There will still be time to change your selections.  If you selected items that we have on hand (i.e. Rain Dragon, Black Goaticorn, Caribou, fish plush, and prancing goaticorn pins), we may end up locking your order as soon as we receive bonus pins and stickers.  We will try to post when these items arrive.  For items that we have not posted final samples of, we will hold off on locking until we post final photos.  You will have time to make your selections until the are ready to ship to you. Addresses won't be lock until items shipped.  So if you need to update for any reason, you'll have plenty of time.

Survey Issues:
 If you have trouble locating your survey or have additional questions, please email us at [email protected]We ask that you please do not message us on Instagram or other social media with questions.  Often times, these messages get sorted in spam folders and we don't see them until months later.  Some people have been left very angry with us because they thought we were ignoring them, when actually, we never saw their message.  So for prompt help, please do not hesitate to send us an email.  You can also message backerkit support and those messages will be forwarded to us.

Survey Deadline:

For surveys, please be sure to fill them out as soon as possible.  If you need to wait or forget, we will give a grace period of 6 months to fill out the survey.  If you have not filled out your survey or resolved payment errors by December 31st, 2026, your order will be ruled as a donation to the project and we may not fulfill your order.  We really regret having such strict rules, but we can't hold items indefinitely.

In person pick up:
You can pick up some of your items early from us at in person event!  Just come with your order information: your name, email, etc. !  Our following summer events are:

Origins Game Fair
Anthrocon
Otakon
GenCon


Thanks!
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