Project Update: Surveys are out!
Hello Readers!
The surveys have been sent out!
Pledge Management Phase:
We are now entering the pledge management phase, which means you can make adjustments to your order and your original pledge, add additional items, change out your add-ons, etc. The money you pledged in the campaign becomes essentially "store credit" to be used towards items in the preorder store. If you have other things you want to add to your order, you'll have the opportunity to purchase them at this point, otherwise your default order should match up 1:1 with what you pledged for.
We still have awhile to go before we have photos of the velvet pouch, the cylinder holder or the wooden box, but we're working on them and will ensure they are epic
Shipping Costs:
Reminder, shipping is being assessed based on your total order when filling out your pledge surveys - this was indicated in the campaign, but we do not give refunds purely on the basis of shipping costs. Please account for this in your checkout phase!
Ordering Additional Sets:
With the release of the plating pictures, some people indicated they wanted to get additional sets. If you want to purchase additional sets, we are running a promo on them to do additional set of 78 coins at a discount for $129. This will only apply if you order *additional* sets, in addition to your initial purchase, and does not apply to the Minor/Major Arcanas or the accessories bundles.
Right this moment, there's an issue in the creator dashboard that's not allowing us to change or create new add-ons. This will get adjusted in the near future when their portal is fixed, but if you have a second set, we will issue a credit in your profile if you have a second one ordered.
The surveys have been sent out!
Pledge Management Phase:
We are now entering the pledge management phase, which means you can make adjustments to your order and your original pledge, add additional items, change out your add-ons, etc. The money you pledged in the campaign becomes essentially "store credit" to be used towards items in the preorder store. If you have other things you want to add to your order, you'll have the opportunity to purchase them at this point, otherwise your default order should match up 1:1 with what you pledged for.
We still have awhile to go before we have photos of the velvet pouch, the cylinder holder or the wooden box, but we're working on them and will ensure they are epic
Shipping Costs:
Reminder, shipping is being assessed based on your total order when filling out your pledge surveys - this was indicated in the campaign, but we do not give refunds purely on the basis of shipping costs. Please account for this in your checkout phase!
Ordering Additional Sets:
With the release of the plating pictures, some people indicated they wanted to get additional sets. If you want to purchase additional sets, we are running a promo on them to do additional set of 78 coins at a discount for $129. This will only apply if you order *additional* sets, in addition to your initial purchase, and does not apply to the Minor/Major Arcanas or the accessories bundles.
Right this moment, there's an issue in the creator dashboard that's not allowing us to change or create new add-ons. This will get adjusted in the near future when their portal is fixed, but if you have a second set, we will issue a credit in your profile if you have a second one ordered.
We anticipate getting some additional questions, so please feel free to contact us. We will make some adjustments to the surveys based on feedback as well, so email us or let us know in the comments if you need clarifications.
We're looking to start shipping around September/October, so you will have plenty of time to make further order adjustments and address updates.
Thank you, and hope you enjoy!
We're looking to start shipping around September/October, so you will have plenty of time to make further order adjustments and address updates.
Thank you, and hope you enjoy!
Includes Backer-Exclusive Content
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