Haasio
CREATOR
8 days ago
Project Update: Shipping Update! (North America: 99%, EU: 50%) + Stocking Update
Hey all, back with a shipping update + note on leftover stock.
99% of North American orders have been shipped out! If you ordered a zine, you should've received a tracking number through Backerkit. If you ordered stickers, they've been sent through letter mail and should arrive within 2 weeks.
CANADIAN BACKERS: you received an email from Haasio earlier last week regarding customs/import fees from UPS! Check the email you use with Backerkit!
50% of EU orders have been shipped out! Jude is sending them through the Czech Royal Post primarily (as they're priced in a way that lets us do free shipping for the majority of EU backers). HOWEVER! The Czech Royal Post only receives a limited amount of tracking numbers each day (they receive tracking numbers as physical stickers that they put on packages). Because of this, the majority of EU orders will not have tracking. We're currently troubleshooting orders to Great Britain (which isn't allowing any packages over 2 kilos anymore???? We're in touch with the affected Backers). We've been prioritizing tracking numbers for packages going longer distances (Australia, Singapore, etc). Primary bottleneck right now is FedEx + the Czech Royal Post being finicky about certain country addresses.
99% of North American orders have been shipped out! If you ordered a zine, you should've received a tracking number through Backerkit. If you ordered stickers, they've been sent through letter mail and should arrive within 2 weeks.
CANADIAN BACKERS: you received an email from Haasio earlier last week regarding customs/import fees from UPS! Check the email you use with Backerkit!
50% of EU orders have been shipped out! Jude is sending them through the Czech Royal Post primarily (as they're priced in a way that lets us do free shipping for the majority of EU backers). HOWEVER! The Czech Royal Post only receives a limited amount of tracking numbers each day (they receive tracking numbers as physical stickers that they put on packages). Because of this, the majority of EU orders will not have tracking. We're currently troubleshooting orders to Great Britain (which isn't allowing any packages over 2 kilos anymore???? We're in touch with the affected Backers). We've been prioritizing tracking numbers for packages going longer distances (Australia, Singapore, etc). Primary bottleneck right now is FedEx + the Czech Royal Post being finicky about certain country addresses.
STOCKING 2 CONCURRENT PRINT RUNS: IN HINDSIGHT
Our print run was especially weird to stock and order for because we were coordinating stock separately between North America and EU, but working from a common database of orders (this Backerkit). As a result, the wiggle room we worked into stock for each half of fulfillment was not perfect. Since Jude and I are both students with limited space, we tried to order exactly what was needed, with just a few extras in case things were damaged.
However, there was a bit of human error (especially because our order estimates were based on surveys completed in MAY. People are still responding to surveys NOW, and Haasio closed the survey Add-Ons too late.... Many stickers have sold out prematurely as a result. Whoops!)
We have been in touch with Backers affected by sold out stickers (it is a very small amount of people). However, from this point on if you complete your survey now (nearly 2 months after we have ordered stock) we cannot guarantee that we have all of the stickers in stock for you. EU has some extra stickers, and North America is out of stickers. EU is out of zines, and North America has some extras (which have been sent to the EU to fulfill necessary orders).
However, there was a bit of human error (especially because our order estimates were based on surveys completed in MAY. People are still responding to surveys NOW, and Haasio closed the survey Add-Ons too late.... Many stickers have sold out prematurely as a result. Whoops!)
We have been in touch with Backers affected by sold out stickers (it is a very small amount of people). However, from this point on if you complete your survey now (nearly 2 months after we have ordered stock) we cannot guarantee that we have all of the stickers in stock for you. EU has some extra stickers, and North America is out of stickers. EU is out of zines, and North America has some extras (which have been sent to the EU to fulfill necessary orders).
We have a small reservoir of leftover zines in the US, but we're using these as backups for Backers whose zines got lost in the mail/severely damaged by the mail (IF THIS HAS HAPPENED TO YOU, LET US KNOW!). In late July or August, these may go up for sale.
KEEP AN EYE ON THE ENNIES
We submitted this year under the community content category! Once it's time to vote, we'll be in contact!
Warmly (and somewhat exhausted),
Haasio
Warmly (and somewhat exhausted),
Haasio
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