BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
I want more than one plush! What do I do?
Please add the plush you'd like from the project's Add-On shop.
Where do you ship from?
I ship from two locations - the US west coast for all my US & International backers, and from Spain for all EU packages (this excludes the UK, my apologies).
Are your plush safe for kids?
Yes! All inki-Drop plush are safety tested according to current US & EU requirements, and are recommended for ages 3 & up.
Will I be charged VAT?
Possibly. All packages are marked as merchandise according to the law. The customer is responsible for all VAT and other associated import fees, but how this is applied by your country's postal service is out of our control.
Are the dates in the Timeline section guaranteed?
Unfortunately, no. While I have experience with all my suppliers & will get products into production as soon as possible, there is no guarantee of exact dates, which is why I listed months and quarters vs specific days. Any delays will be brought up with backers immediately.
I changed my mind. Can I get a refund?
You're not charged until the campaign ends. Therefore you can change or cancel your pledge at any time before the deadline (July 25th 2023). After payments are processed by BackerKit, refunds are not possible.