Project Update: Attention to EU Backers!!
Hello everyone!
Thank you so much for your patience once again! I'm 90% done fulfilling the rewards! Some backers completed their surveys or resolved their payment issues later than others, so I haven't had a chance to fulfill their orders just yet. However, I'll do my best to get everything shipped within the next week or so.
Please keep an eye on your mailbox over the next few weeks so you don't miss your package!
To all EU backers: Unfortunately, I'm no longer able to ship directly to EU countries. I've looked into how to ensure my packages comply with GPSR requirements, but the cheapest solution I could find would cost me €300, which unfortunately isn't feasible for me. Here are the options I can offer:
Option 1: Ship to family or friends outside the EU.
If you have family or friends living outside the EU, I can ship your package to their address instead.
Option 2: Use a mail forwarding service.
I've looked into this, and it seems there are a few mail forwarding services that can forward packages to EU countries. I wish I could recommend some companies, but I haven't personally tried any of them, so I can't vouch for their services. Please also keep in mind that you'll still be responsible for paying any applicable VAT when the package arrives.
Option 3: Receive a full refund.
If neither Option 1 nor Option 2 is feasible for you, I'll be happy to issue a full refund. As much as I want you to receive your goodies, I also want to make sure that we're able to find a solution that works for everyone. I sincerely apologize for the inconvenience and really appreciate your understanding and support!
I've unlocked all EU backers' shipping addresses so you can update them if you'd like to go with Option 1 or Option 2. If you haven't updated your shipping address by the end of November, I'll assume you've chosen Option 3 (a full refund) and will proceed with issuing your refund.
I've unlocked all EU backers' shipping addresses so you can update them if you'd like to go with Option 1 or Option 2. If you haven't updated your shipping address by the end of November, I'll assume you've chosen Option 3 (a full refund) and will proceed with issuing your refund.
I'm truly sorry that you've had to wait this long and that, unfortunately, you may not be able to receive your rewards. I really wish things had worked out differently, and I sincerely appreciate your patience, understanding, and support throughout this process.
Best regards,
Jacqueline
Best regards,
Jacqueline
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