Julian Simpson
CREATOR
9 days ago
Project Update: Couple of things...
Hi all
Quick update, because I'm trying to save myself from answering the same questions over and over again via email (if you see someone with either of these issues, please point them here).
1. If you are paying in instalments, you will not get a survey until the last instalment is paid. This is a Backerkit thing, and it makes sense because the survey, in theory, triggers availability of digital products and shipping (those are, in fact, a way off here), so they try to protect creators from a situation where a backer pays one instalment and then gets all of the stuff anyway.
It doesn't matter, though, you're not missing out on anything just because you're getting your survey after everyone else - we're not manufacturing until some time after the last survey goes out, so it's not possible for us to run out of anything.
2. If you backed Crowley, but only added physical products AFTER you pledged (ie you pledged digital only, but then added a T-shirt) you WILL get the stickers, by hook or by crook. No, they have not appeared in your basket yet, because I need to add them manually and I'm going to do that when all the surveys are in.
It's amazing that my ratio today of writing the new series to answering emails about stickers is nearly 1:1!!! I'm not answering another of those emails - we have amended the FAQs to cover it, and I'm updating here, so anyone who still needs to ask why their stickers aren't in their basket can ask someone else!!
And breathe...
Someone wrote to me recently asking if I realised that people didn't really care about merch, they just wanted the shows to be made and why was I bothering with T-shirt, CDs etc? That person had not seen all the emails about stickers!
Everything is in hand, everything is (for now) proceeding according to plan. Nobody needs to panic. Except me, probably, because I have a LOT of words to write...
Julian
Quick update, because I'm trying to save myself from answering the same questions over and over again via email (if you see someone with either of these issues, please point them here).
1. If you are paying in instalments, you will not get a survey until the last instalment is paid. This is a Backerkit thing, and it makes sense because the survey, in theory, triggers availability of digital products and shipping (those are, in fact, a way off here), so they try to protect creators from a situation where a backer pays one instalment and then gets all of the stuff anyway.
It doesn't matter, though, you're not missing out on anything just because you're getting your survey after everyone else - we're not manufacturing until some time after the last survey goes out, so it's not possible for us to run out of anything.
2. If you backed Crowley, but only added physical products AFTER you pledged (ie you pledged digital only, but then added a T-shirt) you WILL get the stickers, by hook or by crook. No, they have not appeared in your basket yet, because I need to add them manually and I'm going to do that when all the surveys are in.
It's amazing that my ratio today of writing the new series to answering emails about stickers is nearly 1:1!!! I'm not answering another of those emails - we have amended the FAQs to cover it, and I'm updating here, so anyone who still needs to ask why their stickers aren't in their basket can ask someone else!!
And breathe...
Someone wrote to me recently asking if I realised that people didn't really care about merch, they just wanted the shows to be made and why was I bothering with T-shirt, CDs etc? That person had not seen all the emails about stickers!
Everything is in hand, everything is (for now) proceeding according to plan. Nobody needs to panic. Except me, probably, because I have a LOT of words to write...
Julian
Comments
12