Lorebird
CREATOR
3 days ago

Project Update: Surveys are on the way!

Hi all!

Hopefully everyone's email inbox has calmed down since the end of the Pocket Change Pins event! 

Thanks to everyone's support, we were ultimately able to unlock all but the final goal. So, first, I just want to thank you all so much for your interest in the campaign! None of this would be possible without you. Huge thanks to everyone! 

Next steps:
Since the end of the event, I've been hard at work setting up the post-campaign survey. The smoke test will be going out shortly after this update, so everyone can expect their surveys to shop up in the next couple of days. If your survey still hasn't arrived by Friday, please let me know and I'll look into it. The sooner everyone gets their surveys done, the sooner I can get the pins ordered, so please try to get to it as soon as you can! The surveys will remain open for roughly 2 weeks. You will be able to fill yours in late if necessary, but you won't be able to unlock survey stretch goals after the survey period ends.

Survey stretch goals:
I've set the final goal as unlockable stretch goals in the survey. Due to how survey stretch goals work, Brownie and Fairy Bread have separate listings and separate targets. Purchasing one of these pins is basically the same as your campaign pledge: you will only be charged if the goal is met. If the pin you chose doesn't meet its goal, you will not be charged and the pin will be deleted from your cart automatically. Near the end of the 2-week survey period, I'll send out a message to update you on the status of these designs. Please note that late surveys will be unable contribute to unlocking these goals.

Shipping costs:
Shipping will not be charged yet. I'll be keeping everyone up to date on the production and fulfillment timeline so you'll have plenty of advance warning before shipping fees are charged. The current timeline puts shipping in January 2027.

Since shipping will not be charged yet, the survey isn't going to give you an estimate. To make sure everyone is fully informed, you can find the shipping fee for an order of up to 10 mini pins below:
US: 6 USD
Canada: 27 CAD
Australia: 34 AUD
EU: 20 EUR
If you would like a more precise estimate for an international location, please let me know and I can calculate it for you. Please do note, however, that fees may change between now and January.

Sticker-only orders:
To alleviate some of the burdens of shipping costs in this day and age, orders containing only stickers and sticker sheets will ship either for free or at a low cost since they can be shipped flat. For most orders, both domestic in the US and internationally, shipping will be free. For overweight orders (aka LOTS of stickers), a shipping charge of $2 may be added. Please note that tracking may not be available for free shipping orders. If you have any questions about this, please don't hesitate to ask.

Orders containing prints or any pins (including the freebie) are unfortunately not eligible for free shipping.

If you run into any issues with your survey:
If you encounter any issues when filling out your survey, help is available both through Backerkit and through me. If the problem you run into is a technical one, like the page not loading correctly, your add-ons not appearing in your cart, or missing an incentive (early bird or group event freebie) you qualified for, reaching out to Backerkit for help first is your best bet. If the problem is related to the campaign, shipping, or designs, such as questions about pin details, available add-ons, or precise shipping quotes, please reach out to me either through comments here or by sending me a message on Instagram (https://www.instagram.com/lorebirdart/). You can also get in touch with me if anything else comes up, as well!

Once again, a massive thank you to everyone for your support of the campaign and the tiny snack ghosts! I'm so excited to get these pins and made and shipped to their new homes, and I'm very curious to see how the results of the survey turn out. 

Best,
Anni
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