Hello everyone,

It's time for a big update! A lot has happened since last Friday. I'll summarize it in bullet points and then elaborate on them below. That way, you can read through what applies to you and/or interests you.

First things first: All errors (that I am aware of) have now been fixed - so please go through your survey again and check that all the information is correct. I'm extending the deadline to next Wednesday (March 11, 2026) so that you all have enough time to correct your entries. I'll then lock the orders and place the order with my manufacturer (addresses can still be edited after that step, no worries). Please feel free to contact me at any time either by email ([email protected]) or via Discord (which is faster; https://discord.gg/AnkAvR66). 

1. Problems opening/completing the Backer Survey.
I heard that some of you had problems opening the Backer Survey. I contacted support and asked for help. This is the response I received:

'If backers are having issues accessing their survey, I recommend having them clear their cache. They can then log in to their BackerKit account to retrieve their survey, or use our survey recovery tool if they do not have an account. If they continue to run into any issues, please have them contact our Backer Support Team from here for further assistance.'

From my own experience, it works better using a desktop version (mobile has issues loading all product pictures). You can also try to use the ‘desktop mode’ on your mobile device if you don't own a computer.

2. Items I pledged for did not appear in the survey.
Although I ran a smoke test, some errors did not become apparent during the test phase. This mainly affects those backers who selected the Mystery Mixes for non-shiny and only shiny. These items were not linked correctly. I was finally able to fix this today with help of the BK support.

3. Freebies that I qualify for did not appear in the survey.
This mainly affects backers who made a pre-launch reservation. Instead of a mini pin (the PokéHeart pins), a board filler pin was linked as an incentive. This was incorrect. The correct pin has now been linked to your rewards, so please edit your selection again and choose a mini pin of your choice. Thank you!

The Ayumi freebie pin for pledging both of my projects does not visually appear in the backer survey. I'll manually add it when shipping the orders <3

4. The free shipping code for the shop did not work.
This mainly affects backers who live in the USA. Since the shipping situation here is very difficult to assess and sometimes a few extra grams can cost €10-20 more in shipping, the USA is currently excluded from free shipping. I am very sorry about this. I hope that the situation will improve for us by the time of shipping.

5. Extras for the Patreon level.
The freebie sticker is now selectable for the Patreon level. It was not available before. Please edit your survey again if you would like to receive the freebie sticker. If you are a Patreon Level Backer and have added 3 or more Mystery Mixes as an add-on, please send me a DM or e-mail to let me know which mini pin you would like as an extra. Patrons otherwise had no opportunity to receive this extra.

I am very sorry that many of you had problems opening or filling out the survey v.v Since the project is very complex and had so many different options, it was not easy to set up the survey and test it in advance for all eventualities. Let me know if you run in any further issues and I'll gladly help!

Thank you for supporting this project! <3
Myuna