Hi everyone,

As you may have seen by now, we're trying to send out codes to all our backers, but hitting some technical hurdles. Thank you for your patience; we promise we will get these to everyone as soon as possible.

Unfortunately Backerkit does not have tools to let me test what a backer sees and I'd like to avoid spamming further misinformation to the group so I'm asking for a volunteer to verify if a redemption method works.

I genuinely apologize for asking the community for help;  I don't have a better option I can verify myself at this point.

If you haven't received a code yet and you're willing to lend me 5 minutes to verify if a code distribution works please email [email protected] and I will reach out to you sometime today. We won't need to do a call or anything; I'm just looking for an email confirmation if something works when you get a chance.

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EDIT: We currently have a handful of volunteers. Thank you to everyone who responded so quickly! You guys are an incredibly supportive community.

Here is what I believe is happening: Backerkit says the emails have been sent, but they've actually only been generated.

In order for a project to go live Backerkit requires a survey to be sent, which does things like give users a chance to update their address, etc. I've set up the survey, but it needs to be approved by Backerkit's team.

They say that approval takes 2 business days. Once I receive that approval I will send out the survey and I expect the digital codes will be sent immediately afterwards. 

To anyone who feels this is too much information, I apologize. I prefer to over-communicate to make sure that people know I'm doing something to get them their purchase, but I also appreciate that for some people they'd rather just wait to hear when it's done.

To anyone who's volunteered, I may reach out again after the survey's gone out.