Community

Hello, adventurers!

Today I come with less-than-thrilling news about Pathfinder Quest. The games have begun arriving at their various ports (United States, Australia, UK, Canada) for distribution to backers—but there has been a holdup for a majority of our games at the United States Customs Authority under a 5H hold in Seattle. 

We are actively working with a customs broker to navigate the 5H holding process and get Pathfinder Quest off the docks in Seattle and into your hands—however, this process has extremely variable timetables, and we have not been given clear guidance from customs on when the product will be released. At this time, we believe this will delay Pathfinder Quest’s fulfilment from the planned April shipping dates but do not have an estimate on how long that delay will be nor how it will affect international backers.

We know this delay is a disappointment to all of you—we are equally disappointed here at Paizo and want to make this process as smooth as possible. As we continue to work with our customs broker, we will keep you updated on the status of shipments.

In the interest of shipping games as soon as possible once they’re released, we will still be locking addresses at the end of next week—Friday, April 3rd. Please make any necessary changes to your address before this time for first-wave shipments. For backers also receiving second wave products such as the organizer, there will be an opportunity to update your address closer to second wave fulfilment if needed. 

Thank you for your continued support of Pathfinder Quest—we can’t wait to see the game out in the wild and in your hands.