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PROJECT UPDATE
Paizo Inc
CREATOR
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4 days ago

Project Update: Games Are On Their Way

Hello adventurers!

As some of you have noticed, games began shipping to backers last week—ahead of schedule, and while I (Rue, your friendly local update-maker) was out of town for a trade show. I apologize for not making an update when shipping began, but I'm excited to do so now!

The time dragon roars over a river of magma.


Shipments have started in the United States, Canada, Australia, Asia, and Europe! For our handful of folks outside of these regions, your shipments are also underway—they will ship from our warehouse here in Seattle. 

We hope to complete Wave 1 fulfillment by the end of next week (June 12th) for all backers! Once our warehouse and our international shipping partners have completed shipping, we'll be back with another update! 

Also—for our backers who purchased PDF add ons during the campaign, such as the Core Rulebook bundle or Crown of the Kobold King, those will be distributed via BackerKit this week! Stay tuned for an update on how to redeem your codes. 

We are also doing final checks on the Foreteller Narrative App and will have an update coming this week on how to access the app!

If your game arrives, please tell us about it! We can't wait to hear how your table fares in Pathfinder Quest!
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PROJECT UPDATE
Paizo Inc
CREATOR
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24 days ago

Project Update: Wave Shipping & Retailer Tax Updates

Greetings, adventurers!

Thank you for your patience as we worked with BackerKit to get the shipping waves corrected and rates adjusted. Everyone should now see shipping charges for Wave 1, unless you have opted to wait until Wave 2 for complete shipping. Also, due to shipping and production needs, there have been some adjustments made to what items will be shipped in each wave. The new distribution is as follows:

Wave 1 - 
  • Pathfinder Quest (Standard or Deluxe)
  • Acrylic Tokens
  • Any Pathfinder/Paizo Games products ( Core books, Crown of the Kobold King, Monster Match, etc)

Wave 2 - 
  • Everything else! 

We will also be distributing the digital rewards shortly after Wave 1. 

We’d like to provide some important notes and context, based on questions and feedback we’ve gotten through this process:
  • VAT Collection: The VAT charged with this Wave will cover the entirety of your pledge. You will not be charged VAT on the second shipment (aside from VAT on shipping, if that applies in your region). The invoices generated by our fulfillment partners will note this, showing VAT and fees paid for both packages.
  • Retailer Taxes: We have corrected the retailer tax and VAT discrepancies—please ensure that your Tax ID is up-to-date in BackerKit to avoid incurring fees on delivery. If you are unsure, please email [email protected] with your Tax ID and BackerKit email address.
  • Wave 2 Timeline: We do not have solid dates for Wave 2 fulfillment, as many of those accessories are still in production. At this stage, we foresee Wave 2 shipping in early fall, but as that timeline solidifies, we will post updates here.

With the shipping corrected and adjusted, we will be moving forward with processing shipping and tax charges so that we can begin fulfillment. For folks with Wave 1 shipments, fulfilment will begin in early June, regardless of region. We can’t wait to put these games in your hands!
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PROJECT UPDATE
Paizo Inc
CREATOR
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about 1 month ago

Project Update: Update Regarding Two-Wave Shipping Errors & Adjustments

Hail and well met, adventurers! 

Thank you for all of your feedback on our shipping charges—in reviewing them with BackerKit, we came to the realization that the “Two-Wave Shipping” system was not properly implemented before launch. Thus, the charges you have been seeing are for your entire pledge, not just Wave 1 items. Additionally, because some of the Wave 2 items do not have final weights and dimensions, the placeholder numbers have not been updated, thus making the calculations inaccurate. 

We are actively working with BackerKit to get the Two-Wave Shipping system online to re-issue shipping estimates for Wave 1 shipments—this process can take up to five business days, as some coding must be done on the backend to correct the issues. New shipping estimates will be sent out via notification email once the corrections have been made.

While this issue is not the sole cause of high shipping costs, we hope the new split-shipment estimates will be closer to expectations—albeit still higher than our original estimates due to global circumstances. 

For folks who are still interested in bundling their orders and holding off until Wave 2 for total fulfillment, please email [email protected] and we will adjust your settings to hold off on collecting shipping until Fall. 

We appreciate your candor, enthusiasm, and patience as we navigate correcting these issues. Above all, we cannot wait to see Pathfinder Quest in your hands and to hear about your adventures.
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PROJECT UPDATE
Paizo Inc
CREATOR
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about 1 month ago

Project Update: Update Regarding Shipping Fees, Taxes, and VAT

Hello, adventurers!

We know that some of the shipping costs have come as a surprise and want to thank you all for bringing this to our attention. Some errors have been corrected on the backend—particularly for retailers who are receiving multiple copies of the game and backers receiving only Wave 2 add-ons who were incorrectly invoiced for shipping during Wave 1. 

We are actively working with BackerKit to correct these errors and you should see the changes reflected on your surveys.

Unfortunately, much of the shipping, taxes, and VAT prices shown on surveys reflect the current state of shipping and global commerce. The increasing price of oil affects shipping and freight particularly hard, with some carriers increasing costs between 25-40% since our original estimates last fall. 

Additionally, Pathfinder Quest is a larger game in its final form than the pre-production mockups used for estimation. The estimated size of Pathfinder Quest was approximately 12”x12”x3” for the Standard Edition and 12”x12”x5” for the Deluxe Edition, with weights around 5 and 8 pounds respectively. The final games come in closer to 8 and 11 pounds respectively, with the Standard Edition coming in a 12”x12”x5” box and the Deluxe Edition coming in a 12”x12”x10” box to accommodate miniatures.

From left to right: Pre-production mockup, Pathfinder Quest Standard Edition, and Pathfinder Quest Deluxe Edition.

These measurements place Pathfinder Quest in “oversized” package categories for most carriers, and this can be impacted even more by orders including Pathfinder rulebooks, which also add a fair amount of weight. 

All VAT and taxes shown on the surveys are based on each state, region, or country’s import fees. For some countries, these taxes can be as high as 25%, while other regions have lower rates. 

There is a chance that global shipping rates will improve between now and fall—if you would like to postpone your Wave 1 shipment to combine with Wave 2 in hopes of smoother sailing, please contact us via BackerKit support. However, we cannot guarantee better rates due to constantly shifting global circumstances.

We know these price adjustments are impactful and we appreciate your patience and understanding. We hope that once Pathfinder Quest reaches your doorstep, you'll see just how phenomenal (and huge) this game is when you dive in to play!
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PROJECT UPDATE
Paizo Inc
CREATOR
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about 1 month ago

Project Update: Pathfinder Quest Has Landed—Fulfillment Timeline Update!

UPDATE: There are some issues with the split-shipments and order weights. Thank you for bringing them to our attention, we are working on resolving this swiftly!


Hail and well met, adventurers!

Good news – Pathfinder Quest has been cleared of its US Customs hold and released from port here in the United States, and our international partners have checked in their shipments! This means we’re ready to start collecting shipping, locking orders, and prepping for fulfillment. 

Shipping charges have now been added to your pledges for all Wave 1 products: 
·      Pathfinder Quest (Standard Edition)
·      Pathfinder Quest (Deluxe Edition)
·      Pathfinder Quest Acrylic Tokens
·      Pathfinder Core Rulebook Bundle
·      Pathfinder Beginner Box
·      Pathfinder Adventure Crown of the Kobold King
·      Pathfinder Elemental Stones
·      Pathfinder Monster Match
·      Starfinder Infinity Deck

Wave 2 products and add-ons will ship in Fall 2026.

You have two weeks from today to complete your surveys, confirm your addresses, and pay for shipping and taxes. If you have not paid for shipping and confirmed your delivery address by 5pm Pacific on Sunday, May 10th, your game may not ship until Wave 2 fulfillment. 

Fulfillment Timeline

After the two-week shipping charge window is completed, we will be entering Wave 1 Fulfillment for all regions! We will forward final backer orders to our shipping partners in the UK (servicing UK, EU, and Europe), Australia (servicing AU, NZ, and Asia), and Canada, as well as exporting United States, Central America, and South America orders for our own warehouse to fulfil. 

International customers may receive confirmation or follow-up emails from our shipping partners to check details before shipment:
·      Aetherworks – AU, NZ, Asia
·      Spiral Galaxy – UK, Europe
·      Universal – Canada 

Shipments will begin leaving warehouses once the addresses have been confirmed and continue through May and into June. Keep an eye on your inbox for shipment notifications!

Digital Rewards

For backers receiving digital rewards—including the Endless Adventure stretch goal alongside Pathfinder rulebook and adventure PDFs—those will be distributed once orders are confirmed and shipping has closed. We will post an update the week of June 1st when the files and codes have been uploaded with instructions on how to receive your PDFs.

Finalize your survey, pay for shipping, and get ready to embark on your Pathfinder Quest!
We’re excited to be getting games into your hands soon!
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