Project Update: Good News: First Held US Parcels Are Finally Moving Forward
Hi everyone,
we finally have some important shipping progress to share regarding a specific batch of US parcels that has been on hold for a long time.
we finally have some important shipping progress to share regarding a specific batch of US parcels that has been on hold for a long time.
We’re now able to move forward with shipping a first batch of parcels that have been packed, labeled, and ready since July/August 2025!!
These parcels had to be placed on hold due to the sudden Tariff changes that temporarily stopped all carriers from shipping from Europe to the US. After a long period of adjustments and logistics changes, we’re now finally able to move forward again.
As mentioned in a previous update, the new Tariff regulations unfortunately require us to charge the additional Tariff cost before these parcels can be shipped. And now we're finally able to proceed to do so as well.
>Over the next few days starting from today we will begin processing these additional charges for the backers whose parcels are part of this batch.
❗ If a payment cannot be processed (for example due to a declined card), the parcel will unfortunately need to remain on hold until the tariff cost can be successfully covered.
To clarify, this first batch only includes parcels with items that were already in hand and packed at the time. It does not include enamel pins, since those were only recently packed by the manufacturer and are still in transit to us.
>Backers affected by this will receive a direct email notification. Please check your inbox!
If any backer from this batch needs to update their shipping address, you’re welcome to reply directly to the email notification or contact us privately so we can help.
For transparency, we also want to clarify that the Shopify/BackerKit connection issue has still not been fully resolved on our side, and at this point we can’t yet say with certainty whether it will be... For this smaller batch of held parcels, we’ve been able to move forward through a different workaround so these orders don’t have to remain blocked any longer.
We’re also really looking forward to the enamel pins arriving, as that will help us keep moving forward with the remaining parcels as well🥹(hopefully with fewer complications ahead).
We know this has been an extremely long and difficult wait, and we’re genuinely grateful for all those who have been so patient with us. We truly wish things had been able to move sooner.
Still, this is an important step forward, and we’re very relieved to finally be able to start moving these parcels again.
Thank you for continuing to stick with us through all of this.
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