So backerkit changed something again and I think I need to go manually edit the existing pledges or something.
If you have a smoke test, feel free to go edit your wants. I'm using this as an example because the shipping was removed and fixed for the incentives but now the incentives aren't showing up at all.
Also just ignore sounds great. I'm dumb and when it's like "you need a sku" I add one. = p
So this person should have 7 selected pins of their choice + an 8th pin (the freebie, in this case the sushi cat is the early bird freebie). However, you can see it is not showing up on the right. There are only 7 pins + the sounds great sku that has no business being there at all.
Here is another backer's smoke test.
You can see that they added 3 addons + the initial pin they had. That's 4 pins. There should be 2 more pins for the incentives, totaling 6 pins. It's missing both the incentives.
When I check this page to see what is going on, it shows bonus rewards as nothing. Anyways - I expected to have the surveys out by now and yeah. This is where we're at.
I get back from AMKE on Sunday evening since I live close. Worse case I will be individually editing items into every person's item list.
Backerkit is PST and by the time they respond to me, my daughter is usually home and I'm making dinner/not at my PC. Either way I will come back to this Monday and see if editing each one works because I don't really want to email Backerkit for more help at this point.
All I wanted was for the incentives to not be adding extra shipping and it's now a mess. I can have my husband help me get these edited either way so it won't be a huge deal as long as manually editing doesn't create other problems. I remake every order on shopify for faster printing and shipping anyways so worse case I will make notes on these pages and make sure the shopify remake is correct.
The backend is like my literal enemy. I spend more time fighting with it than doing anything else I swear lol..
>_<
Anyways, have a great weekend and if you're at AMKE please come say hi! Feel free to be mean, I deserve it for leaving this project in the dust for so long. I'll be happy to have everything in production either way!