Hi Emile, Thanks for contacting BackerKit Backer Support and I am so sorry for the circumstances here! Our Trust & Safety team is currently actively reviewing this project to better understand the status of fulfillment, and I have personally reached out to the creator to get an update for you on both of the campaigns you have written in about. If we do not hear back by Monday, feel free to reach back out and I'll be happy to move forward with the next steps. Additionally, if you'd like to send over any information you have to our Trust & Safety team directly, please do so at [email protected] We’ll be sure to let you know if we receive any updates. Best,