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SoftCandy Toys
CREATOR
about 20 hours ago

Project Update: Surveys are starting to go out

Survey Update

We have started sending out surveys, with approximately 5% of backers receiving theirs so far. We send out a small batch first to make sure everything is working correctly and that backers can complete their surveys without any issues. Once we confirm that the first batch is going smoothly, we will send out the remaining surveys shortly after.
Surveys will remain open until mid-December. We will make another post when the closing date is approaching to give everyone a heads-up in case you need to update your selections or make any new ones before the surveys close.


Shipping Update

Shipping has been delayed a bit due to a couple of hiccups with our manufacturer, along with holidays falling in the middle of the production and shipping process.
Originally, I planned to begin shipping some of the toys in December. However, with the holiday season approaching and the increased risk of package theft during this time of year, we decided that it would be safer to avoid shipping during that period.

Shipping costs also tend to be much higher during the holiday season. By moving our shipping schedule away from that busy period, we hope to save you some money on shipping as well.
We are currently aiming to begin shipping to our early bird backers in February. We will provide another update closer to the date as we get a clearer picture of the timeline.

On a positive note, we have just been informed that Apollo and Scarlet have left the manufacturer's warehouse and are on their way to us. These will be the first two toys to arrive, while the remaining three are still being worked on by our manufacturer.

We will continue to share updates as we receive more information and get closer to shipping.

Staying Up to Date

If you are not following our BackerKit updates closely, keep in mind that BackerKit sends you an email whenever I make a new post. This is an easy way to stay informed about the campaign without having to check the page constantly.

You can also follow our Telegram channel for toy related news and campaign updates:
Communication and Questions

I have had backers reaching out through other channels, including Twitter, personal Telegram messages, and my work email. Please do not contact me through these channels regarding the campaign.

With hundreds of backers to keep track of, it is very difficult to stay organized when messages are spread across multiple platforms. To make sure no questions or concerns get lost, please keep all campaign related communication either here on BackerKit or through our official email:

Thank you for your patience and understanding as we work through the surveys, production, and shipping preparations. We appreciate your support and look forward to getting these toys into your hands.
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