Hello, So, like a lot of you in comments, I sent an email to Backerkit support on May the 10th. They transfered my message to John on May the 15th, I received my tracker number on May the 17th and I just received on May the 22nd my full reward in the EU (France). Finally. But I doubt I received it if I didn't send an email to support, so... Regards, ToToR