Hey all - Frank here.

I wanted to step in and personally speak to you about the issues we’ve had with this project.

First, we owe you an apology. We created confusion by saying fulfillment was ready to ship when the art prints had not yet arrived. That mistake was ours, and it was made worse by the timing, landing right over holiday break. I am sorry for the stress and uncertainty that caused. Our backers deserve clearer communication.

I also want to clearly address the two major issues that came up with this campaign and what we have done to fix them.

We made a mistake during the campaign and allowed more card decks to be sold than we had in stock. We initially tried to limit and adjust availability after discovering the issue, which obviously made things feel worse.

We’ve now gone to our manufacturer and ordered a full new print run of the decks.

The decks are now in production. However, with Chinese New Year coming up, it will take another several weeks for the decks to ship to us. We promise to keep you updated as we know more.

All physical rewards are in hand and are shipping. Anyone who wants a deck can now pre-order one in our pre-order store.

Just to clarify:

If your original pledge in BackerKit still includes a deck, it is being fulfilled now.

If you’re ordering a deck from the pre-order store, it will ship separately at a discounted shipping cost.

When we said fulfillment was ready to ship, that statement was incorrect because the art prints had not yet arrived. We take full responsibility for that.

The good news is that the prints have now arrived, and fulfillment has begun.

I know this hasn’t been smooth, and I appreciate the patience you have shown our team. We plan on finishing this hand properly.

Thank you again for backing Deadlands Classic, it really means a lot to us.
- Frank.

Like a tense night in a frontier saloon, a few unexpected complications came through swinging doors we didn’t see coming. Production slowed, the trail got rough, and the posse had to regroup before pushing forward. That delay is on us. We want to thank you for standing with us! Your support is greatly appreciated, and we regret that we are getting this update out later than is acceptable. Our sincere apologies right out of the gate!

Digital fulfilment: We have been sending digital rewards to your AudioRPG accounts at http://audiorpg.net/account/login
If you do not have an AudioRPG account, you will need to make one. Links should also be showing in your email! We still have a small handful of rewards to send! We have been uploading in batches, so if you are still waiting, rest assured they are on their way!

Physical fulfillment: Though slow, this is now rolling! Keep an eye out for emails regarding your specific pledges.

Decks:

https://deadlands-classic-20th-anniversary-reprint-audiobook.backerkit.com/hosted_preorders

 Rest assured, the Marshal hasn’t left town and this job isn’t abandoned! Work continues behind the scenes to make sure your rewards arrive done right—not rushed out the door after a bad deal at the poker table.