AudioRPG
CREATOR
4 months ago
Project Update: Lock Orders Emails + Action Deck Refunds + Survey Reminders
Hello everyone. I have good news today, because we're finally moving forward. Here is a status update:
- All refunds have been started for the Action Card Decks that were sold in excess of what we had available. BackerKit notes that it can take 5-10 business days for refunds to appear on back on your method of payment.
- We have sent out a reminder email to just under 100 backers asking them to finalize their surveys. If you received this, please answer the survey so there are no further delays.
- Backers affected will receive a refund in the amount of $1 to $11, the amount that was paid for the Action Card Deck minus shipping. Many backers will see that they owe no further charges for the campaign when they received their Lock Orders & Lock Addresses Emails.
If you have not finalized your survey and need a refund after filling it out, please email [email protected]. - IF you had an Action Card Deck removed from your pledge, you will have .PDFs and Audiobooks added to your pledge. If you already own the .PDF / Audiobooks that were added, please email [email protected]. You should have received an email from Anthony, and we understand it does not make up for the error, but we want to give you something to help make up for the disappointment of not receiving your full pledge.
It is our plan to move quickly through the remaining steps so we can begin fulfillment. We have all of the physical items in our warehouse and are ready to begin shipping. We will begin fulfillment of pledges the first week of December after addresses are locked in next week.
Thank you again for your patience as we work through the next couple weeks and begin fulfillment.
Thank you again for your patience as we work through the next couple weeks and begin fulfillment.
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