Project Update: Q4 2025 - Shipping Update
Hi There,
Jordan here with an important update on shipping.
The Situation:
We received the shipping quotes back from our fulfillment partner, and honestly, the numbers aren't what we hoped for. International shipping costs came back significantly higher than anticipated, high enough that we can't in good conscience pass those costs along to you. Domestic shipping is also elevated, though potentially workable.
What We're Doing About It:
We know you've already been incredibly patient, and the last thing we want to do is hit you with unexpectedly high shipping charges after this wait. So we're actively shopping for alternative quotes to bring domestic shipping costs down to something more reasonable.
For our international backers, we're taking a different approach. We'll be packing and shipping these orders ourselves. This will take some time to set up properly, but it's ultimately the most cost-effective method to keep your shipping costs reasonable. This means some international shipments may be delayed into Q1 2026, and we sincerely apologize for the additional wait.
The Timeline:
Due to these delays we're expecting orders to start shipping within the next 2-6 weeks. We're moving as quickly as we can while making sure we're getting you the best shipping rates possible.
Next Update: As soon as we lock in better shipping quotes, we can share actual costs and payment instructions. From there we will update everyone's shipping quotes and orders will start going out as those shipping costs are paid.
Thank you for hanging in there with us.
Stay Crafty,
Jordan & Team XYZ
P.S. As always, if you have questions, reach out to us at [email protected]
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