Hi everyone, I hope you've been well!

I wanted to give another update on fulfillment progress.

I have gotten a few more batches of packages out the door! I am on United States orders that have a large amount of pins in them at this point (9-12 pins) so each one is taking me a good chunk of time to pack. I also need to double-check my work to ensure everyone's getting what they ordered.

Types of orders that will be shipped closer to the end of the queue:

- Orders with a "mystery" pin in them (due to remakes arriving) 
- International orders
- Orders with 20+ pins in them

I spoke with my manufacturer for an update on the remakes and as of right now, they are still currently in production. They have assured me that they're still being worked on, but just taking a bit longer than usual.

On that subject, while fulfilling recent batches, I finally ran out of my first pin design as we're still waiting for the remakes to arrive. If you have the enamel pin "Dew" in your order (Series 2 cat with bright green leaf) and it hasn't shipped yet, your order will have to wait for remakes to arrive.

I have my fingers crossed they won't be delayed more than 2 weeks, but it's very hard to say. As soon as they arrive, everyone here will be the first to know!

I think for the most part, I've sent out replacement pins for everyone who had contacted me letting me know I accidentally swapped Peony for Pansy. If you still haven't received a tracking number for replacement, please reach out again!

One person has reached out to me about their order being sent back to me and I am working on re-sending that out!

For anyone else who's order has been sent back to me (of which there are 5-ish packages) please reach out as soon as you can so I can re-invoice you for shipping to get your order shipped back out!

That's all for now! As always, I truly appreciate everyone's patience on this. I had been hoping to get leftover pins into my shop this month, but the remakes and busy-ness of my schedule have put a wrench in that.

Any leftovers I have won't be sold until everyone receives their backed orders, and at this point I am very eager to close the books on this project and get it done as fast as I physically can!

Best, 
Zandra

Hi all! Popping in with another quick progress update!

Another batch of orders is going out today, and we're now up to 61% Completion for fulfillment!

That's all for this update! 

I'll be updating again once I have more batches on their way out. Appreciate the patience! 

If you are just now tuning in and need a refresher on delay explanations, please review the last few updates. 

Best, 

Zandra

Hi everyone, I hope you've been well!

I wanted to give another update on fulfillment progress and answer some questions via a short FAQ below.

I am still in the process of fulfillment, but I've had a few short delays that have me moving slower than I was for the first 50% of the orders I have already shipped:

 • I mentioned in the previous update that I was exhausted and burnt out from shipping almost 300 packages in the span of 2 weeks. I stayed up until 3am several nights to ambitiously get as many out as fast as I could. I realized pretty quickly that I could not keep up that level of momentum and that I needed at least a week of rest to help myself recover.

• I took a long weekend trip out of town and unfortunately came back sick. Fast forward to today and I am only just now recovered enough to get some work done, though I'm still fatigued and weak.

All of this to say, things are still making progress! I just cannot work at the volume I was before and need to take the remaining packages slower.

As a reminder from a Previous Update, remakes of some quantities of some pin designs are in production and in the process of being remade. I still have yet to run out of A-grades for fulfillment, so this has not hindered or delayed the packing of orders for me yet!

As soon as I have word that the remakes are on their way to me, I'll be sure to let everyone know here!

Early on in fulfillment I had mistakenly mixed up two pin designs and sent out a small handful of packages with an incorrect pin in the order.

I had begun to send out replacements to people impacted, but to make sure no one is missed, if you have emailed me with this issue and you have NOT yet received a replacement pin, please shoot me another email!

I'm juggling quite a bit and want to ensure the orders that were impacted can get the pin they wanted!

A few packages have unfortunately been sent back to me from the first batch I sent out due to no forwarding address or incomplete addresses. ❗❗

For those who had emailed me previously asking to hold their package while they move, your packages were on hold and were not affected!

However, for anyone who's package is listed as "SHIPPED" on their survey page, please review the tracking number sent to your email to ensure your order did not get sent back to me.

If your package was affected and sent back to me, you will have to pay the cost of shipping again in order to receive your items! I have no control over this, and once a label has been "used up" via being sent to an incorrect address, an entirely new label has to be purchased with new postage.  

In order to view the status of your pledge, go under your account info and select "Your Pledges & Surveys".

Once you have reached the surveys page, you'll want to click over to the "YOUR SURVEYS" Tab.

If your Black Cat Botanicals Pledge is found under "ACTIVE", that means that your order has not yet shipped out.

If you don't see your pledge under Active, select "COMPLETED" to find your status there. If it's under the Completed section it should say "Your Order Has Shipped"

 

All in all, I'm still working towards the finish line on this project and I appreciate everyone's patience on this! 

As usual, any and all project updates will always be posted here publicly when there is news as consistently as I can manage. 

Best, 

Zandra

Hi everyone, I hope your weekends were good! 

I wanted to pop in for a quick update on fulfillment, please read!

I have been fulfilling packages at mach speed, and I'm pleased to say at 287 packages, we have now crossed the threshold of over 50% completion for fulfillment for this project! 🎉🎉🎉

I've stayed up until 3am a few times this past week in order to fulfill as many as possible, but in the process I burnt myself out. I'm going to be taking this week as a rest week to help recover before I hit the ground running on packing once again. I appreciate the patience!

As a reminder from the Last Update, I am still waiting on enamel pin remakes to arrive, but I will keep fulfilling orders until I run out of the designs that are needed for replacements. Please be sure to go back to the previous update if you need a refresher on this!

Lastly, I've been receiving a few emails about pin mix-ups in orders (my brain did not want to tell the difference between the words Peony and Pansy at times). I've already begun sending out replacement pins for those who emailed me who were affected, but I'll continue to keep an eye on my email for anyone else that may have an issue with their order! 

That's all for now! As always, if anyone has any questions, please feel free to reach out! 

Cheers, 

Zandra

Hi everyone, hope you're all having a good weekend! 

I wanted to pop in for a quick update on fulfillment, please read! 

At this point in time, I have completed nearly 100 packages for fulfillment so far! They'll be dropped off at the post office this upcoming Monday and little flowers will start traveling to new homes 🌻✨

In some unfortunate news, a few of the designs that I graded last had a high amount of errors that do not align with the quality I expect of my pins. My manufacturer is aware of the errors and is working on remakes for the afflicted designs as we speak. 

A few of the designs fell a few pins below the amount I need to complete all orders in the campaign. However, this should hopefully not slow down fulfillment. It's going to take me a bit to complete 500+ packages and my hope is that I won't run out of A-grades to ship out before the replacements arrive. 

In the meantime, I will continue to ship out orders as fast as I can manage! I appreciate everyone's patience and I can't wait to start seeing little flowers and little kitties start to arrive. 💖

If anyone has any questions, please feel free to reach out! 

Cheers, 

Zandra