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Zandra Illustration
CREATOR
21 days ago

Project Update: More Fulfillment Progress ➡️📦

Hi everyone, I hope you've been well!

I wanted to give another update on fulfillment progress.

➡️ Current Fulfillment Process

I have gotten a few more batches of packages out the door! I am on United States orders that have a large amount of pins in them at this point (9-12 pins) so each one is taking me a good chunk of time to pack. I also need to double-check my work to ensure everyone's getting what they ordered.

Types of orders that will be shipped closer to the end of the queue:

- Orders with a "mystery" pin in them (due to remakes arriving) 
- International orders
- Orders with 20+ pins in them


➡️ Enamel Pin Remakes

I spoke with my manufacturer for an update on the remakes and as of right now, they are still currently in production. They have assured me that they're still being worked on, but just taking a bit longer than usual.

On that subject, while fulfilling recent batches, I finally ran out of my first pin design as we're still waiting for the remakes to arrive. If you have the enamel pin "Dew" in your order (Series 2 cat with bright green leaf) and it hasn't shipped yet, your order will have to wait for remakes to arrive.

I have my fingers crossed they won't be delayed more than 2 weeks, but it's very hard to say. As soon as they arrive, everyone here will be the first to know!


➡️ Miscellaneous Order Errors

I think for the most part, I've sent out replacement pins for everyone who had contacted me letting me know I accidentally swapped Peony for Pansy. If you still haven't received a tracking number for replacement, please reach out again!

One person has reached out to me about their order being sent back to me and I am working on re-sending that out!

For anyone else who's order has been sent back to me (of which there are 5-ish packages) please reach out as soon as you can so I can re-invoice you for shipping to get your order shipped back out!

That's all for now! As always, I truly appreciate everyone's patience on this. I had been hoping to get leftover pins into my shop this month, but the remakes and busy-ness of my schedule have put a wrench in that.

Any leftovers I have won't be sold until everyone receives their backed orders, and at this point I am very eager to close the books on this project and get it done as fast as I physically can!

Best, 
Zandra


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