Hi everyone, I hope you've been well!

I wanted to give another update on fulfillment progress and answer some questions via a short FAQ below.

I am still in the process of fulfillment, but I've had a few short delays that have me moving slower than I was for the first 50% of the orders I have already shipped:

 • I mentioned in the previous update that I was exhausted and burnt out from shipping almost 300 packages in the span of 2 weeks. I stayed up until 3am several nights to ambitiously get as many out as fast as I could. I realized pretty quickly that I could not keep up that level of momentum and that I needed at least a week of rest to help myself recover.

• I took a long weekend trip out of town and unfortunately came back sick. Fast forward to today and I am only just now recovered enough to get some work done, though I'm still fatigued and weak.

All of this to say, things are still making progress! I just cannot work at the volume I was before and need to take the remaining packages slower.

As a reminder from a Previous Update, remakes of some quantities of some pin designs are in production and in the process of being remade. I still have yet to run out of A-grades for fulfillment, so this has not hindered or delayed the packing of orders for me yet!

As soon as I have word that the remakes are on their way to me, I'll be sure to let everyone know here!

Early on in fulfillment I had mistakenly mixed up two pin designs and sent out a small handful of packages with an incorrect pin in the order.

I had begun to send out replacements to people impacted, but to make sure no one is missed, if you have emailed me with this issue and you have NOT yet received a replacement pin, please shoot me another email!

I'm juggling quite a bit and want to ensure the orders that were impacted can get the pin they wanted!

A few packages have unfortunately been sent back to me from the first batch I sent out due to no forwarding address or incomplete addresses. ❗❗

For those who had emailed me previously asking to hold their package while they move, your packages were on hold and were not affected!

However, for anyone who's package is listed as "SHIPPED" on their survey page, please review the tracking number sent to your email to ensure your order did not get sent back to me.

If your package was affected and sent back to me, you will have to pay the cost of shipping again in order to receive your items! I have no control over this, and once a label has been "used up" via being sent to an incorrect address, an entirely new label has to be purchased with new postage.  

In order to view the status of your pledge, go under your account info and select "Your Pledges & Surveys".

Once you have reached the surveys page, you'll want to click over to the "YOUR SURVEYS" Tab.

If your Black Cat Botanicals Pledge is found under "ACTIVE", that means that your order has not yet shipped out.

If you don't see your pledge under Active, select "COMPLETED" to find your status there. If it's under the Completed section it should say "Your Order Has Shipped"

 

All in all, I'm still working towards the finish line on this project and I appreciate everyone's patience on this! 

As usual, any and all project updates will always be posted here publicly when there is news as consistently as I can manage. 

Best, 

Zandra