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PROJECT UPDATE
Annie Shao
CREATOR
4 days ago

Project Update: All orders shipped and upcoming holiday market

Hi friends,

All orders have been shipped out, with the exception of the few that have card errors. If this is you, BackerKit has sent email reminders to you and I will need you to resolve these issues before I can ship you your orders.

Sticker-only orders with up to 20 stickers will be sent by USPS First Class mail, so while there's no tracking, orders should arrive in 1-5 business days for US backers. Card and larger sticker orders will be sent by USPS Ground Advantage, and you will get a tracking number. A reminder of what to do if there are problems with your order:

Lost Packages
If you don't receive your order in the next 2 weeks, please reach out to me at [email protected]. If your package was returned to sender due to an incorrect address as a result of an error in your entry, you will be responsible for paying shipping and handling costs for the new package.

Damaged or Missing Items
You have 30 days after your package arrives to report to [email protected] any needed replacement items for damaged or missing items in your order. If your order was damaged, you must include pictures of the damaged stickers and packaging.

Also, I will be a part of the BackerKit Holiday Market again, which runs from November 18 to December 1. All items will be ready to ship and should arrive in time for the holidays. Follow my pre-launch page to stay updated on the launch!

Thank you all so much for supporting my project!

-Annie
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PROJECT UPDATE
Annie Shao
CREATOR
7 days ago

Project Update: Stickers have arrived! Orders now being fulfilled

Hi everyone,

Today the sticker shipment came in! Thank you for your patience with this delay. I'm now packing all orders that included raptor stickers, and they'll ship out in the next day or so. Here's a preview of the stickers:

Raptor portrait stickers and sticker sheet.


Sticker-only orders with up to 20 stickers will be sent by USPS First Class mail, so while there's no tracking, orders should arrive in 1-5 business days for US backers. Card and larger sticker orders will be sent by USPS Ground Advantage, and you will get a tracking number. Here's what to do if there are problems with your order:

Lost Packages
If you don't receive your order in the next 2 weeks, please reach out to me at [email protected]. If your package was returned to sender due to an incorrect address as a result of an error in your entry, you will be responsible for paying shipping and handling costs for the new package.

Damaged or Missing Items
You have 30 days after your package arrives to report to [email protected] any needed replacement items for damaged or missing items in your order. If your order was damaged, you must include pictures of the damaged stickers and packaging.

I'm excited to finally get your orders to you. Thank you again for supporting my work!

-Annie
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PROJECT UPDATE
Annie Shao
CREATOR
22 days ago

Project Update: Sticker shipment delayed

Hi everyone,

I was informed by my sticker manufacturer that the stickers are delayed due to a late shipment from their vinyl supplier. They just got in the vinyl, and are working on my order as quickly as they can. I apologize for this unforeseen delay, orders should still ship within October.

Since I do have the greeting cards already, I've decided to fulfill any orders that don't include raptor stickers.

Thank you for your patience! I'll update once I get the stickers and share a preview of them too!

-Annie
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PROJECT UPDATE
Annie Shao
CREATOR
29 days ago

Project Update: Greeting card preview, locking addresses

Hi friends,

Cards charged successfully over the weekend, and now I will be locking addresses with 48 hours notice. In this time, make sure your mailing address is accurate!

I received the cards last week, so here's a little preview of them! The stickers should be coming in this week, and then I can start shipping out orders.



Cheers!

-Annie
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PROJECT UPDATE
Annie Shao
CREATOR
about 1 month ago

Project Update: Cards and stickers in production

Hi friends,

Just a small update that both the cards and stickers are being printed. I'm hoping to have both by next week, and when I do, I will start fulfilling orders! You will get a 48 hour notice before I charge cards for shipping and post-campaign add-ons, as well as a 48 hour notice of when I'm locking shipping addresses. 

I'm excited to get you your orders! 

-Annie
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