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I apologize that I have not been able to be responsive to my emails yet, but with the 7am-2am schedule I was working with my friends to get everything done, I just haven't had time yet to address that. Just know if you have any questions or warranty concerns I'll get those resolved as quickly as possible.
If you've seen any of my updates you'll know the past few months have been extremely difficult on us. But the good news is that Melody has started to see some relief from her Meniere's symptoms due to her physical therapy, and she's slated for an infusion mid-November that should help with her Sjogren's symptoms. So we're hopeful that the next few months will be much better than the past have been.
To say thanks for your patience and support, we wanted to let you all be the first to know that many Snarf models are now available on our site, plus we wanted to offer you a 15% off Discount code if you wanted to pick some more Snarfs up before we announce them to our wider audience. So you can use the code "FRIENDSOFSNARF" to get 15% off store-wide between now and Nov 1.
We'll also be on WhatNot tomorrow at 7:00pm CST. This is our first WhatNot show in quite some time, so we're looking forward to reconnecting with folks and showing off some customs, blems, and our current Snarf stock! You can join us tomorrow at this link: https://www.whatnot.com/s/yI6oPZDs
Also if you're interested in backing another AKT project, Funkenstein's preorder ends on Nov 2 at midnight, so be sure to jump in on that before the window closes!
Again, thank you all so much for sticking with us through this. It's been rough, but it wouldn't have been possible at all without you!
-Michael
I do want to apologize for causing confusion regarding tracking information. We printed the final 400 labels all at once and organize them manually to save time. But we didn't realize that would send an automated message to everyone telling them their package had actually been shipped! If you have a tracking label that says your package shipped several days ago but you're not seeing any movement chances are the package is here with us still being finalized as part of our assembly process.
Again, I really appreciate everyone's support and patience. We definitely did not plan on having to navigate this shipping season with Melody experiencing significant health issues, but we've been plugging away as much as we can and we are so thankful for everyone sticking with us through it!
-Michael
(PS, another update to come today or tomorrow with more specifics on shipping completion percentage.)
=SERIAL NUMBERS=
=FUNKENSTEIN PREORDER=
Also some exciting news on the Funkenstein front - we're able to offer four variants for each size within the Funkenstein family, so satin with or without inlays and blackwashed with or without inlays:
-Michael
My parents have been my biggest supporters my entire life, so it’s totally on brand for them to pitch in to bring us closer to wrapping up Snarf!
Now here’s where I need you guys to pitch in! Because we’ve been so focused on Snarf delivery, I’ve not had enough time to adequately promote our next launch, which is happening next week, October 1. So if there’s any folks you think would be interested in Funkenstein, please help us get the word out! I plan to hit the preorder site build out hard starting Monday, but folks can keep an eye on the progress at www.funkenstein.live.
Also, just a heads up that I am a bit behind in my email and BackerKit messages so just know if you haven’t heard from me yet I’m making my way through those messages as quickly as I can.
As always, thank y’all so much for being such a huge part of AKT!
-Michael
Our shipping process has especially accelerated in the past week because our good friend Justin has been helping us. We’ve known Justin since he was a kid in our youth group at church, and since he’s currently in a gap semester between college and seminary, we hired him on to help us out!
Justin has been a knife nut even as a kid, in fact the first time I ever forged steel was on a setup he created as a teen. So it’s really cool to have him helping us out in this capacity. Here’s the two of us making a mess of things:
i’m also excited to let you know that both the Miamiburst and Mystery Snarf arrived yesterday! I’ll let you see how Miamiburst came out since you won’t see the Mystery Snarf until it arrives on your doorstep:
It’s hard to say how much longer shipping will take, but we’re 363 down and we’ve got 724 more to go. We appreciate your patience as we work to get Snarf out to you ASAP!
One thing that we do want to note on the QC side of things for those of you who already received your knife. We’ve realized that while the utility blades in the 10 pack are generally to spec, the blade installed in each Snarf was from the first run where the blades were asymmetrical. So the blade installed in your knife may only fit in one direction (with the Aurora logo positioned toward the tip of the Blade Grabbler). So if you have issues getting the blade to click into place in the opposite direction, try the blades from the 10 pack. On the off chance that those blades don’t work, definitely reach out to us because that will probably be a warranty issue with the knife itself.
We’ll drop you another line soon, but just wanted to let you know how things are progressing!
-Michael
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Project Update: Shipping is done!
I apologize that I have not been able to be responsive to my emails yet, but with the 7am-2am schedule I was working with my friends to get everything done, I just haven't had time yet to address that. Just know if you have any questions or warranty concerns I'll get those resolved as quickly as possible.
If you've seen any of my updates you'll know the past few months have been extremely difficult on us. But the good news is that Melody has started to see some relief from her Meniere's symptoms due to her physical therapy, and she's slated for an infusion mid-November that should help with her Sjogren's symptoms. So we're hopeful that the next few months will be much better than the past have been.
To say thanks for your patience and support, we wanted to let you all be the first to know that many Snarf models are now available on our site, plus we wanted to offer you a 15% off Discount code if you wanted to pick some more Snarfs up before we announce them to our wider audience. So you can use the code "FRIENDSOFSNARF" to get 15% off store-wide between now and Nov 1.
We'll also be on WhatNot tomorrow at 7:00pm CST. This is our first WhatNot show in quite some time, so we're looking forward to reconnecting with folks and showing off some customs, blems, and our current Snarf stock! You can join us tomorrow at this link: https://www.whatnot.com/s/yI6oPZDs
Also if you're interested in backing another AKT project, Funkenstein's preorder ends on Nov 2 at midnight, so be sure to jump in on that before the window closes!
Again, thank you all so much for sticking with us through this. It's been rough, but it wouldn't have been possible at all without you!
-Michael
Project Update: Wrapping Up Shipping/Tracking Clarification
I do want to apologize for causing confusion regarding tracking information. We printed the final 400 labels all at once and organize them manually to save time. But we didn't realize that would send an automated message to everyone telling them their package had actually been shipped! If you have a tracking label that says your package shipped several days ago but you're not seeing any movement chances are the package is here with us still being finalized as part of our assembly process.
Again, I really appreciate everyone's support and patience. We definitely did not plan on having to navigate this shipping season with Melody experiencing significant health issues, but we've been plugging away as much as we can and we are so thankful for everyone sticking with us through it!
-Michael
(PS, another update to come today or tomorrow with more specifics on shipping completion percentage.)
The knife finally arrived in Poland — it looks absolutely wonderful. Thank you! :)
Engaged with this project 20+ times 🌟
And I’m really thrilled! The quality is outstanding. The sunburst color gradient is simply amazing and looks even better in person than in the pictures! Opening and closing it is a real joy so you just want to keep playing with it! Changing the blades is also incredibly easy for me and works without any problems at all. Compared to my Kizer Uti Bear 2 (which I’ve been using as a utility knife until now) changing the blades on the Snarf is much easier and faster, and the blade locks in place much more securely! All in all: I’m absolutely thrilled and really glad that I discovered the Snarf through Melissa’s video!
What’s the best way to contact you regarding an issue I had with my shipment?
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