Hey everyone, thank you so much for your patience as we round third and head for home on Snarf delivery!

A huge shout-out to my friends Justin and Juan, who have put their own lives on hold to help me finish shipping. I've been working with Juan from 8am to 5pm, then Justin from 5pm to 2 a.m. It's been a couple weeks of super long days, but their help (and company) has made all the difference!

I do want to apologize for causing confusion regarding tracking information. We printed the final 400 labels all at once and organize them manually to save time. But we didn't realize that would send an automated message to everyone telling them their package had actually been shipped! If you have a tracking label that says your package shipped several days ago but you're not seeing any movement chances are the package is here with us still being finalized as part of our assembly process.

As I've mentioned before, I’ve gotten pretty far behind on email, and I’ll try to catch up on that over the weekend and get to any requests I've missed. 

Again, I really appreciate everyone's support and patience. We definitely did not plan on having to navigate this shipping season with Melody experiencing significant health issues, but we've been plugging away as much as we can and we are so thankful for everyone sticking with us through it!

-Michael
(PS, another update to come today or tomorrow with more specifics on shipping completion percentage.)