Thank you all for your patience and support while we wrapped up Snarf shipping. We dropped off enough packages to hit 99% on Wednesday, then yesterday I dropped off the final 1%.
I apologize that I have not been able to be responsive to my emails yet, but with the 7am-2am schedule I was working with my friends to get everything done, I just haven't had time yet to address that. Just know if you have any questions or warranty concerns I'll get those resolved as quickly as possible.
If you've seen any of my updates you'll know the past few months have been extremely difficult on us. But the good news is that Melody has started to see some relief from her Meniere's symptoms due to her physical therapy, and she's slated for an infusion mid-November that should help with her Sjogren's symptoms. So we're hopeful that the next few months will be much better than the past have been.
To say thanks for your patience and support, we wanted to let you all be the first to know that many Snarf models are now available on our site, plus we wanted to offer you a 15% off Discount code if you wanted to pick some more Snarfs up before we announce them to our wider audience. So you can use the code "FRIENDSOFSNARF" to get 15% off store-wide between now and Nov 1.
We'll also be on WhatNot tomorrow at 7:00pm CST. This is our first WhatNot show in quite some time, so we're looking forward to reconnecting with folks and showing off some customs, blems, and our current Snarf stock! You can join us tomorrow at this link: https://www.whatnot.com/s/yI6oPZDs
Also if you're interested in backing another AKT project, Funkenstein's preorder ends on Nov 2 at midnight, so be sure to jump in on that before the window closes!
Again, thank you all so much for sticking with us through this. It's been rough, but it wouldn't have been possible at all without you!
Hey everyone, thank you so much for your patience as we round third and head for home on Snarf delivery!
A huge shout-out to my friends Justin and Juan, who have put their own lives on hold to help me finish shipping. I've been working with Juan from 8am to 5pm, then Justin from 5pm to 2 a.m. It's been a couple weeks of super long days, but their help (and company) has made all the difference!
I do want to apologize for causing confusion regarding tracking information. We printed the final 400 labels all at once and organize them manually to save time. But we didn't realize that would send an automated message to everyone telling them their package had actually been shipped! If you have a tracking label that says your package shipped several days ago but you're not seeing any movement chances are the package is here with us still being finalized as part of our assembly process.
As I've mentioned before, I’ve gotten pretty far behind on email, and I’ll try to catch up on that over the weekend and get to any requests I've missed.
Again, I really appreciate everyone's support and patience. We definitely did not plan on having to navigate this shipping season with Melody experiencing significant health issues, but we've been plugging away as much as we can and we are so thankful for everyone sticking with us through it!
-Michael (PS, another update to come today or tomorrow with more specifics on shipping completion percentage.)
I’m excited to announce that we packed our 800th Snarf shipment tonight! Well, technically this morning, since it’s after 2 AM as I’m wrapping up for the day.
That means we’ve officially crossed the 75% mark for Snarf fulfillment!
We’ve been working as quickly as we can to get these knives out the door, and despite some health challenges and other obstacles along the way, we’re making some really good progress.
I’ve got a couple of friends coming to help tomorrow, so I’m hoping we’ll be able to make another good push toward the finish line!
A Quick Update on Accents
We’re getting close to the portion of our fulfillment queue that includes orders with satin and stonewashed accents.
The good news is that it looks like the timing of the incoming accents should line up pretty closely with when those orders are ready to ship.
However, we’re still working through a few production and delivery details with our OEM. If those cause any additional delays, we may go ahead and ship your Snarf first and send the accents separately when they’re ready.
If we go that route, we’ll cover the additional shipping costs. We don’t want to make anyone wait longer for their knife just because we’re waiting on an accent!
Balancing Snarf and Funkenstein
I also want to thank everyone who has supported our Funkenstein pre-order. I’ve been so focused on getting Snarfs out the door that I haven’t been able to dedicate nearly as much time to Funkenstein as I’d planned.
I’ll need to spend some time on that over the next couple of days, but Snarf fulfillment remains the major priority, and we’re going to keep pushing forward.
I also want to apologize to anyone who has been waiting on an email response. Between fulfillment, the health challenges we’ve dealt with, and everything else happening behind the scenes, I’ve fallen behind on correspondence. I’m working to catch up, and I appreciate your patience.
Most importantly, thank you.
I know this project has taken longer than any of us wanted, and I genuinely appreciate everyone who has stuck with us through the process.
We’re getting closer to the finish line every day, and I’ll continue sharing updates as we make progress.
Hey everyone! We’ve now hit 60% shipped on Snarf! I've also seen some questions regarding our shipping process/order so I wanted to share that and a quick Funkenstein update. Apologies if this is TMI, I tend to go overboard with details, but transparency is important to me so sometimes its difficult to provide enough info without pushing folks into TL:DR territory! So if you read nothing past this, thanks so much for your patience as we wrap up Snarf and launch Funkenstein!
=SHIPPING ORDER=
Past projects had at most two variants and around 700 orders, so we could ship in backing order, which also determines serial-number priority. With Snarf’s 10 variants, nearly 1,100 orders, and 3,000 knives, we needed a different approach.
The knives arrive without serial numbers labeled on their boxes and aren’t packed in numerical order. That means we have to QC and organize an entire variant to locate its lowest available numbers.
We’re following BackerKit’s recommended grouping by package type, starting with the most common combinations. This makes fulfillment manageable in our small workspace because we don't have to keep all 10 variants accessible at once. Single-knife orders generally went first, progressing through blackwashed, satin, sunburst, G10, etc.. Shipping order has therefore followed package popularity rather than backing order.
We were also QC’ing each variant as we began shipping it, which slowed those early batches. All QC except Mystery Snarf is now complete, so even though the remaining shipments are all unique combinations instead of package groups, we expect the remaining 40% to move faster than the first 60% did.
=SERIAL NUMBERS=
This will probably be our last project with serial numbers engraved on the knives. They add considerable sorting time, and setting knives aside for adjustments can mean backers receive higher numbers than expected.
That said, we’d love to know how important serial numbers are to you. Alternatives could include a first-generation mark on every knife or a numbered clip filler included separately for you to install.
=FUNKENSTEIN PREORDER=
The Funkenstein preorder is moving to Tuesday, October 6. We’re waiting on finalized figures from the manufacturer, and prioritizing Snarf fulfillment has also cut into launch preparation. This is our first time preparing a launch while finishing another project, but we've been blessed to have some family and friends jump in to help us continue shipping in the times I've worked on Funkenstein!
Also some exciting news on the Funkenstein front - we're able to offer four variants for each size within the Funkenstein family, so satin with or without inlays and blackwashed with or without inlays:
Plus we received our inlay samples, and they're pretty swanky:
Thanks for your patience and support as we get the remaining Snarfs out the door!
Hey everyone – wanted to drop a quick line to let you know we hit 50% shipped yesterday! My amazing parents are celebrating their 51st wedding anniversary by spending time with Melody and I and the kids and helping us accelerate our Snarf fulfillment. My parents have been my biggest supporters my entire life, so it’s totally on brand for them to pitch in to bring us closer to wrapping up Snarf!
Now here’s where I need you guys to pitch in! Because we’ve been so focused on Snarf delivery, I’ve not had enough time to adequately promote our next launch, which is happening next week, October 1. So if there’s any folks you think would be interested in Funkenstein, please help us get the word out! I plan to hit the preorder site build out hard starting Monday, but folks can keep an eye on the progress at www.funkenstein.live.
Also, just a heads up that I am a bit behind in my email and BackerKit messages so just know if you haven’t heard from me yet I’m making my way through those messages as quickly as I can.
As always, thank y’all so much for being such a huge part of AKT!
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