This is a quick update! We've shipped over 700 orders so far:
Despite what you see there, we only have around 437 orders left to fulfill. There were about 100 people who didn't fill out their survey, which skews the numbers.
Thank you to everyone for your patience.
I realize my last update offended some, and I apologize for that. My intent is never to offend anyone. If you knew me in real life, you'd know I'm the least confrontational person ever. I don't like to fight.
If you've lost faith in me, and feel I lack professionalism and that I am unable to take accountability, I don't know how to change that. All I can do is keep moving forward and continue to update, which I felt like I had been doing all this time.
Personally, I back a lot of projects. I see delays often. In fact, it's quite rare for a project to fulfill "on time" due to the sheer number of moving parts and independent parties involved in bringing these things to fruition. We even baked this possibility into the Circus Sweeties by including a disclaimer in the shipping section because delays are just that common.
This was also my first project of this scale, and I've learned SO much. About my suppliers, my fulfillment partner, the shipping process in general. With all of these new experiences I strive to provide a more accurate timeline and faster turnaround on future projects, but it will still just be an educated guess at best.
To that end, I thank everyone who understands this and I truly do value your trust. I will always remain in contact with updates and to answer emails. If you do not hear back from me, it is not that I'm ignoring you. It was purely human error and I simply didn't see your message. Please reach out again, and I will always do my best to help and make things right.
Just a reminder, the best way to reach me is on Discord (my username is Charmsey) or through email: [email protected]
