Liz K.
CREATOR
3 months ago
Project Update: ✨ Survey Update: All Surveys Are Now Going Out!
✨ Survey Update: All Surveys Are Now Going Out!
Hi friends!
Hi friends!
A quick update — the other day a minor issue with one of the free items in the pledge
manager was discovered. With the help of the BackerKit team, everything has now been fully fixed! 🎉
manager was discovered. With the help of the BackerKit team, everything has now been fully fixed! 🎉
This small hiccup caused a slight delay in sending out the full wave of surveys, but the good news is: Surveys are being sent out right now!
📦 Your Orders Are Ready to Pack
All items ordered during the Tinsel & Trinkets campaign have already been pulled from inventory and set aside, ready to be packed. That means:
- The sooner you complete your survey, the sooner your order can be shipped
- Once you submit your survey, your card will be charged shortly after for shipping and any additional add-ons you selected
- Orders cannot ship until your survey is completed and your payment is successful
So if you’d like your order to go out as quickly as possible, filling out your survey promptly is the best way to make it happen!
Just a reminder that if you pledged into the $1 Just the Add-ons tier, to be eligible for any free incentive items you have to have purchased at least one add-on.
Just a reminder that if you pledged into the $1 Just the Add-ons tier, to be eligible for any free incentive items you have to have purchased at least one add-on.
Thank you again for your patience while we sorted out the glitch — and for making this holiday pop-up such a joy. 🎄✨
— Liz
Snarky Co.
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