Good afternoon, gang!

Brief, stupid, update: so, I was taking a piss at the morning shift today, doomscrolling, and I get an email from the Eyebrow Factory.

Despite leaving me on read for a month, and all affected customers for the Axolotl and Lioness pins being contacted and refunded, they apparently went ahead and did remakes. I was not consulted for this, I did not get a chance to approve fixes or go ahead on a batch of pins I'm being expected to pay shipping for, they just rolled up after 34 days with it. I wrote off any possible resolution with the factory and went for a bank chargeback after my last email didn't get anything out of them.

I guess we're getting Axolotl and Lioness A grades? Sure, man. Whatever. Sure.

I strongly suggest that this factory go into standup with their sense of comedic timing. Clearly, the pin thing isn't working for them. The difficult business side of refunds, apologies, and explanations went out last week - and, quick thank you, to everyone who took that well and was understanding about everything. This leaves me in a very annoying spot where, if this came any quicker, all of that could have been avoided.

While this might seem like a nice, happy ending, this is a concerning situation that reopens serious problems with communication, design/mold security, and usage of my money. I don't plan on going back to this mess.

How am I planning to handle this? Well, honestly, it's just gonna be A-stock. Affected reserve buyers that weren't already comped with B-grades got full refunds, on top of B's + a 25% off coupon for any A-stock they may want.

If the remakes get here by the time Henrieke's hyenas hit the USA, I'll put them in instead of the promised B-grade errored pins. Otherwise, the plan is the same, and these guys will get inventoried and listed at their A-grade price - if, big if, any of them are actually A-grade. And that's not looking great.

They have not addressed any other remakes, refunds, or compensation, and the email I got today was only asking to pay for postage and confirm my delivery address.

Whatever. Most of this update is venting. This is a wild fucking ride that never ends, this sucks, thanks for reading.

We're still waiting on HYENA FAMILY pins to send combined orders out.

Small good news, the HUSTLE store is open. All C3 inventory is up, including stickers and locking pinbacks... plus, big, discounted, B-grade mystery packs.

It's been too damn long, but, we've got photos, we've got prices, and we've got inventory in. If you'd like anything from the HUSTLE, and you're waiting on a C3 or DOG CRIMES order, you can purchase it now and leave a note to combine shipping.

That's all for now. I'm going to go scream into a pillow before the night shift.