Thank you all so fucking much!
I can't thank you enough for supporting Safi and Nai.
I'm beyond blow away by the love you shown these two.

Backerkit will start collecting pledges and I'll start preparing the survey.
Here's a breakdown of what will happen next!

Thank you all again so much!

Also if you missed it, you can read the first two chapters here:
THE WISHING WELL CH 1-2


A: What Happens Now? 
Once the campaign ends, we move into getting your rewards ready! Here’s what happens next. 

BackerKit will start charging pledges within 24 hours of the campaign ending. If your payment doesn’t go through, you’ll receive an email explaining how to update it. Shipping won’t be charged at this stage.

2.  I prepare your surveys and submit them for review

While payments are being processed, I’ll be setting up Pledge Manager, checking that each tier includes the right rewards and unlocked extras. I’ll also prepare the questions I need you to answer. BackerKit reviews the completed setup before surveys can go out. That review can take up to two business days after submission, with extra time if anything needs adjusting. Surveys won’t arrive immediately after the campaign closes. I’ll post an update when they’re ready, so you know when to watch your inbox! 

A small test batch is sent to a few backers first. This helps me make sure everything works and catch any problems before the rest go out. If someone else receives theirs before you, you haven’t been forgotten. You’ll get yours too!

4. The remaining surveys go out

Once the test batch looks good, I’ll send surveys to remaining backers. Your survey will collect the details needed for your rewards, including your delivery address if you’re receiving physical items. It’s important that you fill this in, so please complete it even if you aren’t buying anything extra. I won’t be able to send you your rewards if you don’t complete this step! Make sure you’re adding an active email address.

5. Rewards begin going out according to their delivery schedule

The current plan is:

Completing your survey now won’t charge your postage early. If your pledge shows as paid, that refers to your pledge—shipping will still be added separately in February. I’ll keep you updated as production and delivery progress. Thank you again for helping bring Safi’s and Nai’s story to life. And welcome to Springwell.