It looks like folks will have everything in hand very soon. Mike and Shawn at New Titan are working hard to get the last packages from Texas + New Jersey out. Now, you might notice those are the same names of the people who answer the New Titan Print customer service emails (if you've gotten a reply). This is the case.
Please only email New Titan's customer service if you need help from them, i.e. received a package missing items, or items are damaged, or you need to contact them as part of the delivery issue the deliverer is having in getting packages to you. Please do not ask them (right now) for tracking. They are working back and forth between shipping and answering dozens of emails, and they are prioritizing emails that need immediate replies and getting the packages out.
They WILL get back to you in time, but right now they are focused on shipping out items and only looking at emails that need immediate replies. Thank you!
For the deadlines about reaching out in time if there are damaged or missing items, the fact that you emailed out already is all you needed to do. We will only say "sorry" to folks who reach out for the first time 45 days+ after they got the package. It's okay if New Titan doesn't reply for a moment.
PSA About Deluxe Editions!
Your disk stand? Yes, it has a brown paper film on both sides. That is protective film. You can (and should) peel it off. You may want to use a knife or scissors just to get an edge up to grab it. But once you get that, it comes off cleanly. Promise! I've seen too many people accept that it's just brown. But that's not the case! It looks like this when you peel off the protective layer. Way cooler than brown paper! : P
Wave 1 Nearly Complete | Final Deadlines and FAQ [Misery Tarot]
Hello walkers in misery,
It has been a nice, very long journey to get here. Nearly 2 years, certainly longer than anyone intended, but we're almost there. Packages have been received in the UK, in New Zealand, in Japan. Packages have been received all across the states, with East-Coast next on the slate. (The 4 pallets of items and orders arrive to the New Jersey warehouse tomorrow after a week's delay, then orders will head into the mail system end of week and into/through next week.)
I Ordered Alleyman's tarot/Alleyway Oracles/2nd Edition Oracle Dice, but Didn't Get Them! Last week, New Titan let me know that they are sending these separately. I don't have an answer as to why, but it should be happening now and into the next few weeks. I'm sorry about that everyone, New Titan decided to do this without letting me know. I have asked for a timetable but don't have one from them yet, I will let you know when I know!
Wave 2 Orders Locking Down and Sending to New Titan Monday
If you didn't get your survey (or shipping) done in time, I did not send your order to New Titan for fulfillment. I am now doing so starting on Monday (10/19). If you have been patiently waiting but now realize you need to update your address, do so now, drop me an email. ([email protected]) If your order is already marked "Shipped"? Then you were in Wave 1 and we are well past the point of you being able to update your address.
Final Due Dates
I am extending these slightly. Otherwise, we were already past the first one.
Getting Surveys in or Shipping Paid For | October 19th If you have still not gotten your survey in, or gotten your shipping charge to work? I am giving you 6 more days (we passed the due date by 12 days already, so this is generous), to October 19th. As of now, 16 folks have not done their surveys at all. 33 people have had their card's fail to charge and have not fixed it, either for shipping (16) or for their add-ons AND shipping (17).
If you do not get this taken care of, your order will be cancelled on October 19th and your pledge will be considered a donation to the success of the project. There have been nearly 2 years to get your survey in, and five months to get the card's failed charge handled. See FAQ below for how to check your survey if you can't figure out how to get there on your own. (If your order is marked as "Shipped", this does not apply to you in any way.)
Reporting Missing Packages or Items | 45 Days from being marked as "Delivered" by tracking, or December 1st 2026 If you never get your package, you have until December 1st to let us know solely IF there was not tracking sent to you for whatever reason.
If you received tracking/we sent you tracking, then you have 45 days from the day it is marked as having arrived to you to email myself or New Titan ([email protected], [email protected]) about your package not making it to you, or your package arriving with missing items. After that, we will not fix these kinds of issues for any reason.
FAQ
My Order is Marked Shipped, But I Don't See Tracking?
Everyone's orders were marked "Fulfilled" when I sent your addresses to the fulfillment center. For some reason, that shows up to backers as "Shipped" instead of "Fulfilled." Backerkit knows and does not want to change this for some reason. They like the difference? Look for your tracking number to know when it's nearing you. See below.
Will I Get Tracking?
Yes. It will automatically be sent to you by email.
I don't know if I did my survey or if mine is in the packages that are fulfilling. How do I know?
Log into Backerkit and check your survey for this project. If it's marked as Fulfilled/Shipped, it is in the shipment wave heading out now. Unsure how to find your survey? Check this link:
I missed doing my survey in time to be in the "First Wave" of packages. How long will I have to wait for the "Second Wave" of shipments?
Not long at all. I am planning to send the orders to New Titan to start packing and shipping Monday the 19th of October, 2026.
My Order is labeled with a note that says "Consolidated" but I have a $10-40+ credit. What's that?
Because of how tax/VAT/GST are added to orders on Backerkit, even consolidated orders were tagged with taxes and fees. To make sure we didn't charge you those (since they will instead be charged on your consolidated order on another project), we just gave a blanket $50 credit to anyone whose orders were consolidated. You don't actually have extra money to get paid back, we just did that to avoid accidentally charging you more.
Who do I contact to ask about my failed charges or survey problems?
I ordered a signed copy, or I got enamel pins that did not come in the package! What gives?
I have to wait to receive my copies of the decks to sign them and ship them out. I also am the one shipping out the enamel pins that are missing from your order, so please hold tight. I'll ship that all at once with the signed copies soon.
Who do I contact if I never get tracking or if I need to check in on missing or damaged items in my order?
New Titan, who is handling our fulfillment, will take care of that for you directly. Just tell them your name, the email associated with your pledge, and what project you backed so they can find your order: [email protected]
Lastly, The Goblin's Tarot is currently live. This is the last original deck I have planned to publish for some time. It is a standard, 78-card deck-- the only of its kind to be published by Publishing Goblin so far!
So if you want to cap off your Publishing Goblin divination collection, either already acquired or heading your way now, considering joining us.
Wow. So I was unaware, but people started getting tracking as early as Thursday for 460+ folks on the west coast of the US. And by now? People are getting their copies of the Misery and Hot Housewives Tarots! In fact, while I'm not getting my pile of items to ship out to folks for signed copies and stuff like that jsut yet, my roommate is getting his today, so I will be able to make an opening video for Youtube of the Hot Housewives' Deluxe Edition soon! Some folks have been posting their hauls on Bluesky, which has given me the first look at some of the HHW deck's components as well, since I still don't have one myself.
Also, yes. If you received your order but are missing the enamel pins that you grabbed (my tarot ones, my goblin ones), I am shipping those personally to you once I have decks in hand to sign and ship as well.
I will also be grabbing late survey doers and late shipping payers shortly to begin sending the second wave of tarot items out to backers, now that our timer to get the survey done and shipping paid has started!
US & Canada
The goods from the California warehouse already shipped out! People in the western US already either got their tracking or have their items by now, which is incredible and kind of unexpected. I did not get warning from New Titan that orders were finally shipping. They just shipped!
In another few days, the pallets for the Texas + New Jersey warehouses will arrive. Then sometime next week/the week after, y'all in the rest of the US (and Canada) will see your tracking in your inbox as your packages go straight into the mail and to your hands. Heck, in two weeks' time, you may even have the package already!
International Backers
Direct estimate from New Titan had told me that international folks should have tracking in their emails around the 25th. But I have heard from a single international backer that this is not the case for them. I have no reason to believe at this time that anything is going on BUT your orders moving. If you've received tracking and are international, please comment and let me and others know!
FAQ
My Order is Marked Shipped, But I Don't See Tracking?
Everyone's orders were marked "Fulfilled" when I sent your addresses to the fulfillment center. For some reason, that shows up to backers as "Shipped" instead of "Fulfilled." Backerkit knows and does not want to change this for some reason. They like the difference?? Look for your tracking number to know when it's nearing you. See below.
Will I Get Tracking?
Yes. It will automatically be sent to you by email.
I don't know if I did my survey or if mine is in the packages that are fulfilling. How do I know?
Log into Backerkit and check your survey for this project. If it's marked as Fulfilled, it is in the shipment wave heading out now. Unsure how to find your survey? Check this link:
I missed doing my survey in time to be in the "First Wave" of packages. How long will I have to wait for the "Second Wave" of shipments?
Not long at all. We are sending most of the extra printed decks/items to the US with the US orders. So once first wave goes out, I will send out the "Second Wave" as I see people get things in up to the end of the deadline.
My Order is labeled with a note that says "Consolidated" but I have a $10-40+ credit. What's that?
Because of how tax/VAT/GST are added to orders on Backerkit, even consolidated orders were tagged with taxes and fees. To make sure we didn't charge you those (since they will instead be charged on your consolidated order on another project), we just gave a blanket $50 credit to anyone whose orders were consolidated. You don't actually have extra money to get paid back, we just did that to avoid accidentally charging you more.
Who do I contact to ask about my failed charges or survey problems?
I ordered a signed copy, or I got enamel pins that did not come in the package! What gives?
I have to wait to receive my copies of the decks to sign them and ship them out. I also am the one shipping out the enamel pins that are missing from your order, so please hold tight. I'll ship that all at once with the signed copies soon.
Who do I contact if I never get tracking or if I need to check in on missing or damaged items in my order?
New Titan, who is handling our fulfillment, will take care of that for you directly. Just tell them your name, the email associated with your pledge, and what project you backed so they can find your order: [email protected]
What are the final due dates for this project?
I am officially setting these timers to start September 1st.
Once US & Canadian orders hit US shores, the timer will begin for people who have not gotten their surveys done or shipping paid for. This will be a 30 day final chance for people to get their surveys in or shipping handled. If the 30 days passes (October 1st) and anyone has not gotten their survey in, their order will be cancelled, and their pledge will be considered a donation to the campaign's success. This was shared in the project's Terms and Conditions since launch day of the project.
Similarly, everyone who did have their orders shipped will have 45 days (October 16th) from when it is marked as having arrived to contact New Titan Print about any missing items or shipments with your order. If we surpass that deadline, we will no longer handle any missing or damaged shipments, or missing items from shipments. So please open your package right when it arrives to check the contents, and when you receive your tracking number by email, be sure to give it a look. Thank you.
Lastly, The Goblin's Tarot is currently live. This is the last original deck I have planned to publish for some time. It is a standard, 78-card deck-- the only of its kind to be published by Publishing Goblin so far!
So if you want to cap off your Publishing Goblin divination collection, either already acquired or heading your way now, considering joining us.
International Orders Re-Sending | Updated FAQ [Misery Tarot]
Hey folks.
Like many of you overseas, I have been wondering what's going on with the international packages. I expected you to have tracking by the 5th, and ideally to have your packages anytime thereafter. Mostly, I thought you'd already have them. And it turns out, you should already have them. However, we found an issue with our mailing agent. Explained below.
US & Canada
Our Shipping Container cleared customs. We are waiting to be told this week that we can pick it up. Once we do, we will move the items to the New Titan warehouses and then into the postal system. Getting items into port from China is becoming a nightmare-- thousands of Chinese containers have been delayed, seized, or forced to return to China due to compliance enforcement cracking down heavily in the US. Even stricter rules are coming on the 18th, and long story short, it's an expensive nightmare right now. And this is with many exporters in China no longer running ships to the US, which means there are fewer ships to get containers on and over to the US, creating long lines.
This means packages arrive to people in the US roughly September 20th- October 20th or so by my estimates, and up to Canada between September 25th-October 25th or so.
International Backers
This is the bad news with good news on top. Bad news is that the shipping agent we used to get items to the UK (to spread out to the EU) and to Australia (to go to Australia+New Zealand) ran away. As in, the owner ran away because their business was failing, and they had not been paying their warehouses and receiving companies. New Titan found out through 3rd parties that by August 20th, the UK and AU packages had all arrived to those countries. But no one was willing to take our items from the shipping agent that sent them because he was not paying them, and who knows what else he'd done.
Good news is that we have already received the Australian packages back as of last week, and the UK packages are slated to return to New Titan Print tomorrow. We have already been using another shipping agent who is much faster, more reliable (it's a publicly traded company), and who provides tracking before the packages even leave China. Which is to say, your packages will go back into the mail to you this week, and within a week of it going into the mail (so I'd say by Friday the 25th), you will get emailed tracking info!
With limited information in hand other than knowing the items are re-starting their journeys, I am estimating Rest of World packages to arrive anytime late-September to end of October.
Seven, if New Titan knew about this problem by August 20th, why didn't you know?
Truthfully, I have no idea why they didn't inform me. I appreciate that they figured it out and got it taken care of, even going so far as to call on favors in other businesses to figure the information out at all, but the lack of communication to me is an issue. But yes-- this is why their support email did not reply to international folks about their tracking, they were still trying to solve the problem at the time.
What about non-EU and non-Australian orders?
For some reason, I have not been given any info on that. I have asked about those specifically, as I don't see how these issues with EU and AU orders would have affected those. I will share information when I have it.
FAQ
Will I Get Tracking?
Yes. It will automatically be sent to you by email, typically when it arrives to your home country and is scanned by mail carriers there for the first time. For international folks, you should receive this much sooner than when it arrives in your home country, as we've changed shipping agents.
I don't know if I did my survey or if mine is in the packages that are fulfilling. How do I know?
Log into Backerkit and check your survey for this project. If it's marked as Fulfilled, it is in the shipment wave heading out now. Unsure how to find your survey? Check this link:
I missed doing my survey in time to be in the "First Wave" of packages. How long will I have to wait for the "Second Wave" of shipments?
Not long at all. We are sending most of the extra printed decks/items to the US with the US orders. So once first wave goes out, I will send out the "Second Wave" as I see people get things in up to the end of the deadline.
My Order is labeled with a note that says "Consolidated" but I have a $10-40+ credit. What's that?
Because of how tax/VAT/GST are added to orders on Backerkit, even consolidated orders were tagged with taxes and fees. To make sure we didn't charge you those (since they will instead be charged on your consolidated order on another project), we just gave a blanket $50 credit to anyone whose orders were consolidated. You don't actually have extra money to get paid back, we just did that to avoid accidentally charging you more.
Who do I contact to ask about my failed charges or survey problems?
Who do I contact if I never get tracking or if I need to check in on missing or damaged items in my order?
New Titan, who is handling our fulfillment, will take care of that for you directly. Just tell them your name, the email associated with your pledge, and what project you backed so they can find your order: [email protected]
What are the final due dates for this project?
I am officially setting this first timer to start September 1st.
Once US & Canadian orders hit US shores, the timer will begin for people who have not gotten their surveys done or shipping paid for. This will be a 30 day final chance for people to get their surveys in or shipping handled. If the 30 days passes (October 1st) and anyone has not gotten their survey in, their order will be cancelled, and their pledge will be considered a donation to the campaign's success. This was shared in the project's Terms and Conditions since launch day of the project.
Similarly, everyone who did have their orders shipped will have 45 days (October 16th) from when it is marked as having arrived to contact New Titan Print about any missing items or shipments with your order. If we surpass that deadline, we will no longer handle any missing or damaged shipments, or missing items from shipments. So please open your package right when it arrives to check the contents, and when you receive your tracking number by email, be sure to give it a look. Thank you.
Lastly, The Goblin's Tarot will continue through. September 24th it will finally launch, after more than a year of the art all being ready to go. This is the last original deck I have planned to publish for some time. It is a standard, 78-card deck-- the only of its kind to be published by Publishing Goblin so far!
So if you want to cap off your Publishing Goblin divination collection, either already acquired or heading your way now, considering joining us on the lead up to the launch. In the coming month, I will start doing Youtube Livestreams showing off the deck and offering readings!
I was holding it until the current tarots were shipped, and when I picked September 24th, we'd expected the HHW + Misery Tarots to be shipped before September even began. Now, I'm accepting that the tarots will be arriving just before or after it launches, and the oracle dice will be shipping out to people while it's live.
For the FAQ and overall latest info, please check the previous update here. But I did want to put out an update today to let you all know that the US orders are on US shores! They arrive 3 days late, on the 2nd instead of the 30th of August, but they are here now.
Because of... all that's going on in the states, we are very likely to undergo security testing and clearance nonsense. It is congested at the ports, so it is likely that we will take a week or more to get out of there. This is all the information I have at the moment, but I wanted to celebrate that we have the decks state-side!
I will share a new update as soon as the decks are at our warehouses in the states and heading out to you from there. Please of course note that this is for US and Canadian orders. All other countries had their packages already heading to them, and should expect to see the packages any time now in the next few weeks.
Shipment Update (Cargo Ship on the Move!) | Updated FAQ [The Misery Tarot]
First, please always check updates for the latest info. I know that for many of you, your Backerkit survey/pledge manager is telling you that your order Shipped. But that just means I handed it to the fulfillment center. Your order actually got moving into the mail when I said so in the updates.
Second, we still have 19 people who have not done their surveys, and 44 people who have not gotten their errored cards fixed. Anyone who gets things fixed from here on, or a survey in, will be getting their order in the remaining 2nd wave of shipments at a later date.
US & Canada
We are on the way! Our US + Canadian orders (along with most extra tarot items) got on their cargo ship and departed China on the 7th.
The shipping container will arrive in the US around August 30th. Then it takes a few days to get the container off the ship, another couple days for it to forward the pallets to the warehouse, then shipping goes directly into USPS. This means packages arrive to people in the US roughly September 8th-20th, and up to Canada between September 12th-25th or so.
International Backers
Direct estimate from my fulfillment team is that you should be seeing tracking between August 28th-September 5th for specifically Europe and Australia. Packages have been in transit either by plane or boat or truck for a couple weeks now. I'm taking that to mean that Asian packages will be arriving earlier since it's coming from China, but that was not explicitly said to me.
I am estimating Rest of World packages to arrive anytime mid-August to mid-September.
FAQ
Will I Get Tracking?
Yes. It will automatically be sent to you by email, typically when it arrives to your home country and is scanned by mail carriers there for the first time.
I don't know if I did my survey or if mine is in the packages that are fulfilling. How do I know?
Log into Backerkit and check your survey for this project. If it's marked as Fulfilled, it is in the shipment wave heading out now. Unsure how to find your survey? Check this link:
I missed doing my survey in time to be in the "First Wave" of packages. How long will I have to wait for the "Second Wave" of shipments?
Not long at all. We are sending most of the extra printed decks/items to the US with the US orders. So once first wave goes out, I will send out the "Second Wave" as I see people get things in up to the end of the deadline.
My Order is labeled with a note that says "Consolidated" but I have a $10-40+ credit. What's that?
Because of how tax/VAT/GST are added to orders on Backerkit, even consolidated orders were tagged with taxes and fees. To make sure we didn't charge you those (since they will instead be charged on your consolidated order on another project), we just gave a blanket $50 credit to anyone whose orders were consolidated. You don't actually have extra money to get paid back, we just did that to avoid accidentally charging you more.
Who do I contact to ask about my failed charges or survey problems?
Who do I contact if I never get tracking or if I need to check in on missing or damaged items in my order?
New Titan, who is handling our fulfillment, will take care of that for you directly. Just tell them your name, the email associated with your pledge, and what project you backed so they can find your order: [email protected]
What are the final due dates for this project?
I am officially setting these timers to start September 1st.
Once US & Canadian orders hit US shores, the timer will begin for people who have not gotten their surveys done or shipping paid for. This will be a 30 day final chance for people to get their surveys in or shipping handled. If the 30 days passes (October 1st) and anyone has not gotten their survey in, their order will be cancelled, and their pledge will be considered a donation to the campaign's success. This was shared in the project's Terms and Conditions since launch day of the project.
Similarly, everyone who did have their orders shipped will have 45 days (October 16th) from when it is marked as having arrived to contact New Titan Print about any missing items or shipments with your order. If we surpass that deadline, we will no longer handle any missing or damaged shipments, or missing items from shipments. So please open your package right when it arrives to check the contents, and when you receive your tracking number by email, be sure to give it a look. Thank you.
Lastly, The Goblin's Tarot will continue through. September 15th it will finally launch, after more than a year of the art all being ready to go. This is the last original deck I have planned to publish for some time. It is a standard, 78-card deck-- the only of its kind to be published by Publishing Goblin so far!
So if you want to cap off your Publishing Goblin divination collection, either already acquired or heading your way now, considering joining us on the lead up to the launch. In the coming month, I will start doing Youtube Livestreams showing off the deck and offering readings!
I was holding it until the current tarots were shipped, and when I picked September 15th, we'd expected the HHW + Misery Tarots to be shipped before September even began. Now, I'm accepting that the tarots will be arriving just before or just as it launches, and the oracle dice will be shipping out to people while it's live.
First, please always check updates for the latest info. I know that for many of you, your Backerkit survey/pledge manager is telling you that your order Shipped. But that just means I handed it to the fulfillment center. Your order actually got moving into the mail when I said so in the updates.
Second, we still have 19 people who have not done their surveys, and 44 people who have not gotten their errored cards fixed. Anyone who gets things fixed from here on, or a survey in, will be getting their order in the remaining 2nd wave of shipments at a later date.
US & Canada
We are on the way! Our US + Canadian orders (along with most extra tarot items) got on their cargo ship and departed China on the 7th.
The shipping container will arrive in the US around August 30th. Then it takes a few days to get the container off the ship, another couple days for it to forward the pallets to the warehouse, then shipping goes directly into USPS. This means packages arrive to people in the US roughly September 8th-20th, and up to Canada between September 12th-25th or so.
International Backers
Direct estimate from my fulfillment team is that you should be seeing tracking between August 28th-September 5th for specifically Europe and Australia. Packages have been in transit either by plane or boat or truck for a couple weeks now. I'm taking that to mean that Asian packages will be arriving earlier since it's coming from China, but that was not explicitly said to me.
I am estimating Rest of World packages to arrive anytime mid-August to mid-September.
FAQ
Will I Get Tracking?
Yes. It will automatically be sent to you by email, typically when it arrives to your home country and is scanned by mail carriers there for the first time.
I don't know if I did my survey or if mine is in the packages that are fulfilling. How do I know?
Log into Backerkit and check your survey for this project. If it's marked as Fulfilled, it is in the shipment wave heading out now. Unsure how to find your survey? Check this link:
I missed doing my survey in time to be in the "First Wave" of packages. How long will I have to wait for the "Second Wave" of shipments?
Not long at all. We are sending most of the extra printed decks/items to the US with the US orders. So once first wave goes out, I will send out the "Second Wave" as I see people get things in up to the end of the deadline.
My Order is labeled with a note that says "Consolidated" but I have a $10-40+ credit. What's that?
Because of how tax/VAT/GST are added to orders on Backerkit, even consolidated orders were tagged with taxes and fees. To make sure we didn't charge you those (since they will instead be charged on your consolidated order on another project), we just gave a blanket $50 credit to anyone whose orders were consolidated. You don't actually have extra money to get paid back, we just did that to avoid accidentally charging you more.
Who do I contact to ask about my failed charges or survey problems?
Who do I contact if I never get tracking or if I need to check in on missing or damaged items in my order?
New Titan, who is handling our fulfillment, will take care of that for you directly. Just tell them your name, the email associated with your pledge, and what project you backed so they can find your order: [email protected]
What are the final due dates for this project?
I am officially setting these timers to start September 1st.
Once US & Canadian orders hit US shores, the timer will begin for people who have not gotten their surveys done or shipping paid for. This will be a 30 day final chance for people to get their surveys in or shipping handled. If the 30 days passes (October 1st) and anyone has not gotten their survey in, their order will be cancelled, and their pledge will be considered a donation to the campaign's success. This was shared in the project's Terms and Conditions since launch day of the project.
Similarly, everyone who did have their orders shipped will have 45 days (October 16th) from when it is marked as having arrived to contact New Titan Print about any missing items or shipments with your order. If we surpass that deadline, we will no longer handle any missing or damaged shipments, or missing items from shipments. So please open your package right when it arrives to check the contents, and when you receive your tracking number by email, be sure to give it a look. Thank you.
Lastly, The Goblin's Tarot will continue through. September 15th it will finally launch, after more than a year of the art all being ready to go. This is the last original deck I have planned to publish for some time. It is a standard, 78-card deck-- the only of its kind to be published by Publishing Goblin so far!
So if you want to cap off your Publishing Goblin divination collection, either already acquired or heading your way now, considering joining us on the lead up to the launch. In the coming month, I will start doing Youtube Livestreams showing off the deck and offering readings!
I was holding it until the current tarots were shipped, and when I picked September 15th, we'd expected the HHW + Misery Tarots to be shipped before September even began. Now, I'm accepting that the tarots will be arriving just before or just as it launches, and the oracle dice will be shipping out to people while it's live.
It looks like folks will have everything in hand very soon. Mike and Shawn at New Titan are working hard to get the last packages from Texas + New Jersey out. Now, you might notice those are the same names of the people who answer the New Titan Print customer service emails (if you've gotten a reply). This is the case.
Please only email New Titan's customer service if you need help from them, i.e. received a package missing items, or items are damaged, or you need to contact them as part of the delivery issue the deliverer is having in getting packages to you. Please do not ask them (right now) for tracking. They are working back and forth between shipping and answering dozens of emails, and they are prioritizing emails that need immediate replies and getting the packages out.
They WILL get back to you in time, but right now they are focused on shipping out items and only looking at emails that need immediate replies. Thank you!
For the deadlines about reaching out in time if there are damaged or missing items, the fact that you emailed out already is all you needed to do. We will only say "sorry" to folks who reach out for the first time 45 days+ after they got the package. It's okay if New Titan doesn't reply for a moment.
PSA About Deluxe Editions!
Your disk stand? Yes, it has a brown paper film on both sides. That is protective film. You can (and should) peel it off. You may want to use a knife or scissors just to get an edge up to grab it. But once you get that, it comes off cleanly. Promise! I've seen too many people accept that it's just brown. But that's not the case! It looks like this when you peel off the protective layer. Way cooler than brown paper! : P
Just before 3pm today EDT, October (appropriately) 23, I received a package. It's been so long I forgot about it beyond the monthly updates and posts. There it was my version of the Blood and Rust, The Misery Tarot. Of course I opened the box, and looked through the book, but going to wait the weekend to really check things out.
Thankyou;, It's looking good so far
It has been a nice, very long journey to get here. Nearly 2 years, certainly longer than anyone intended, but we're almost there. Packages have been received in the UK, in New Zealand, in Japan. Packages have been received all across the states, with East-Coast next on the slate. (The 4 pallets of items and orders arrive to the New Jersey warehouse tomorrow after a week's delay, then orders will head into the mail system end of week and into/through next week.)
I Ordered Alleyman's tarot/Alleyway Oracles/2nd Edition Oracle Dice, but Didn't Get Them! Last week, New Titan let me know that they are sending these separately. I don't have an answer as to why, but it should be happening now and into the next few weeks. I'm sorry about that everyone, New Titan decided to do this without letting me know. I have asked for a timetable but don't have one from them yet, I will let you know when I know!
Wave 2 Orders Locking Down and Sending to New Titan Monday
If you didn't get your survey (or shipping) done in time, I did not send your order to New Titan for fulfillment. I am now doing so starting on Monday (10/19). If you have been patiently waiting but now realize you need to update your address, do so now, drop me an email. ([email protected]) If your order is already marked "Shipped"? Then you were in Wave 1 and we are well past the point of you being able to update your address.
Final Due Dates
I am extending these slightly. Otherwise, we were already past the first one.
Getting Surveys in or Shipping Paid For | October 19th If you have still not gotten your survey in, or gotten your shipping charge to work? I am giving you 6 more days (we passed the due date by 12 days already, so this is generous), to October 19th. As of now, 16 folks have not done their surveys at all. 33 people have had their card's fail to charge and have not fixed it, either for shipping (16) or for their add-ons AND shipping (17).
If you do not get this taken care of, your order will be cancelled on October 19th and your pledge will be considered a donation to the success of the project. There have been nearly 2 years to get your survey in, and five months to get the card's failed charge handled. See FAQ below for how to check your survey if you can't figure out how to get there on your own. (If your order is marked as "Shipped", this does not apply to you in any way.)
Reporting Missing Packages or Items | 45 Days from being marked as "Delivered" by tracking, or December 1st 2026 If you never get your package, you have until December 1st to let us know solely IF there was not tracking sent to you for whatever reason.
If you received tracking/we sent you tracking, then you have 45 days from the day it is marked as having arrived to you to email myself or New Titan ([email protected], [email protected]) about your package not making it to you, or your package arriving with missing items. After that, we will not fix these kinds of issues for any reason.
FAQ
My Order is Marked Shipped, But I Don't See Tracking?
Everyone's orders were marked "Fulfilled" when I sent your addresses to the fulfillment center. For some reason, that shows up to backers as "Shipped" instead of "Fulfilled." Backerkit knows and does not want to change this for some reason. They like the difference? Look for your tracking number to know when it's nearing you. See below.
Will I Get Tracking?
Yes. It will automatically be sent to you by email.
I don't know if I did my survey or if mine is in the packages that are fulfilling. How do I know?
Log into Backerkit and check your survey for this project. If it's marked as Fulfilled/Shipped, it is in the shipment wave heading out now. Unsure how to find your survey? Check this link:
I missed doing my survey in time to be in the "First Wave" of packages. How long will I have to wait for the "Second Wave" of shipments?
Not long at all. I am planning to send the orders to New Titan to start packing and shipping Monday the 19th of October, 2026.
My Order is labeled with a note that says "Consolidated" but I have a $10-40+ credit. What's that?
Because of how tax/VAT/GST are added to orders on Backerkit, even consolidated orders were tagged with taxes and fees. To make sure we didn't charge you those (since they will instead be charged on your consolidated order on another project), we just gave a blanket $50 credit to anyone whose orders were consolidated. You don't actually have extra money to get paid back, we just did that to avoid accidentally charging you more.
Who do I contact to ask about my failed charges or survey problems?
I ordered a signed copy, or I got enamel pins that did not come in the package! What gives?
I have to wait to receive my copies of the decks to sign them and ship them out. I also am the one shipping out the enamel pins that are missing from your order, so please hold tight. I'll ship that all at once with the signed copies soon.
Who do I contact if I never get tracking or if I need to check in on missing or damaged items in my order?
New Titan, who is handling our fulfillment, will take care of that for you directly. Just tell them your name, the email associated with your pledge, and what project you backed so they can find your order: [email protected]
Lastly, The Goblin's Tarot is currently live. This is the last original deck I have planned to publish for some time. It is a standard, 78-card deck-- the only of its kind to be published by Publishing Goblin so far!
So if you want to cap off your Publishing Goblin divination collection, either already acquired or heading your way now, considering joining us.
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