Publishing Goblin

CREATOR

29 days ago

Project Update: Shipment Update (Cargo Ship on the Move!) | Updated FAQ [The Misery Tarot]

First, please always check updates for the latest info. I know that for many of you, your Backerkit survey/pledge manager is telling you that your order Shipped. But that just means I handed it to the fulfillment center. Your order actually got moving into the mail when I said so in the updates.

Second, we still have 19 people who have not done their surveys, and 44 people who have not gotten their errored cards fixed. Anyone who gets things fixed from here on, or a survey in, will be getting their order in the remaining 2nd wave of shipments at a later date.

US & Canada

We are on the way! Our US + Canadian orders (along with most extra tarot items) got on their cargo ship and departed China on the 7th.

The shipping container will arrive in the US around August 30th. Then it takes a few days to get the container off the ship, another couple days for it to forward the pallets to the warehouse, then shipping goes directly into USPS. This means packages arrive to people in the US roughly September 8th-20th, and up to Canada between September 12th-25th or so.

International Backers

Direct estimate from my fulfillment team is that you should be seeing tracking between August 28th-September 5th for specifically Europe and Australia. Packages have been in transit either by plane or boat or truck for a couple weeks now. I'm taking that to mean that Asian packages will be arriving earlier since it's coming from China, but that was not explicitly said to me.

I am estimating Rest of World packages to arrive anytime mid-August to mid-September.

FAQ

Will I Get Tracking?
- Yes. It will automatically be sent to you by email, typically when it arrives to your home country and is scanned by mail carriers there for the first time.
I don't know if I did my survey or if mine is in the packages that are fulfilling. How do I know?
- Log into Backerkit and check your survey for this project. If it's marked as Fulfilled, it is in the shipment wave heading out now. Unsure how to find your survey? Check this link:
- https://the-misery-tarot.backerkit.com/
I missed doing my survey in time to be in the "First Wave" of packages. How long will I have to wait for the "Second Wave" of shipments?
- Not long at all. We are sending most of the extra printed decks/items to the US with the US orders. So once first wave goes out, I will send out the "Second Wave" as I see people get things in up to the end of the deadline.
My Order is labeled with a note that says "Consolidated" but I have a $10-40+ credit. What's that?
- Because of how tax/VAT/GST are added to orders on Backerkit, even consolidated orders were tagged with taxes and fees. To make sure we didn't charge you those (since they will instead be charged on your consolidated order on another project), we just gave a blanket $50 credit to anyone whose orders were consolidated. You don't actually have extra money to get paid back, we just did that to avoid accidentally charging you more.
Who do I contact to ask about my failed charges or survey problems?
- Me or Backerkit support. You can reach me at [email protected].
Who do I contact if I never get tracking or if I need to check in on missing or damaged items in my order?
- New Titan, who is handling our fulfillment, will take care of that for you directly. Just tell them your name, the email associated with your pledge, and what project you backed so they can find your order: [email protected]
What are the final due dates for this project?
- I am officially setting these timers to start September 1st.
- Once US & Canadian orders hit US shores, the timer will begin for people who have not gotten their surveys done or shipping paid for. This will be a 30 day final chance for people to get their surveys in or shipping handled. If the 30 days passes (October 1st) and anyone has not gotten their survey in, their order will be cancelled, and their pledge will be considered a donation to the campaign's success. This was shared in the project's Terms and Conditions since launch day of the project.
- Similarly, everyone who did have their orders shipped will have 45 days (October 16th) from when it is marked as having arrived to contact New Titan Print about any missing items or shipments with your order. If we surpass that deadline, we will no longer handle any missing or damaged shipments, or missing items from shipments. So please open your package right when it arrives to check the contents, and when you receive your tracking number by email, be sure to give it a look. Thank you.

Lastly, The Goblin's Tarot will continue through. September 15th it will finally launch, after more than a year of the art all being ready to go. This is the last original deck I have planned to publish for some time. It is a standard, 78-card deck-- the only of its kind to be published by Publishing Goblin so far!

So if you want to cap off your Publishing Goblin divination collection, either already acquired or heading your way now, considering joining us on the lead up to the launch. In the coming month, I will start doing Youtube Livestreams showing off the deck and offering readings!

I was holding it until the current tarots were shipped, and when I picked September 15th, we'd expected the HHW + Misery Tarots to be shipped before September even began. Now, I'm accepting that the tarots will be arriving just before or just as it launches, and the oracle dice will be shipping out to people while it's live.

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