Updates
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PROJECT UPDATE
Publishing Goblin
15+ projects backed in 2024
15+ projects backed in 2025
CREATOR
24 days ago
Project Update: Fulfillment Progress | FAQ [Oracle Dice BK]
First, please always check updates for the latest info. I know that for many of you, your Backerkit survey/pledge manager is telling you that your order Shipped. But that just means I handed it to the fulfillment center. This is because our fulfillment folks are a separate company and they have their own internal systems to track packages and packing and what not that I don't have access to. See the FAQ below if you want more info.
Second, we still have 11 people who have not done their surveys, and 17 people who have not gotten their errored cards fixed. Anyone who gets things fixed from here on, or a survey in, will be getting their order in the remaining 2nd wave of shipments at a later date.
Second, we still have 11 people who have not done their surveys, and 17 people who have not gotten their errored cards fixed. Anyone who gets things fixed from here on, or a survey in, will be getting their order in the remaining 2nd wave of shipments at a later date.
Packing Complete
Packing was apparently even more complicated than I expected, putting us till today to be completed. But it's now done. So what we're expecting from here:
US & Canada
It will take 2 or so weeks to get forwarded to the company that puts us on a boat, and a few more days before the boat actually leaves China with all our items. That means the boat will likely leave China in the first days of September or thereabouts. It would then arrive in September, with pallets of items and orders distributing out to the US warehouses, and then direct to you through the mail system at the end of September and into October.
My estimate based on this timeline is that October 10th-15th should see all North American orders in hand.
International Backers
Knowing what it's looked like for the tarot campaigns, we will forward to mail forwarders who will take orders in various directions by various methods, from trucks to planes to boats. You should be in a similar boat (ha) as the North American orders, with orders arriving roughly....
I am estimating Rest of World packages to arrive anytime mid-September to mid-October, based on distance from China and method used.
I am estimating Rest of World packages to arrive anytime mid-September to mid-October, based on distance from China and method used.
FAQ
- Will I Get Tracking?
- Yes. It will automatically be sent to you by email, typically when it arrives to your home country and is scanned by mail carriers there for the first time.
- I don't know if I did my survey or if mine is in the packages that are fulfilling. How do I know?
- Log into Backerkit and check your survey for this project. If it's marked as Fulfilled, it is in the shipment wave heading out now. Unsure how to find your survey? Check this link:
- https://the-goblin-s-oracle-dice.backerkit.com/
- I missed doing my survey in time to be in the "First Wave" of packages. How long will I have to wait for the "Second Wave" of shipments?
- Not long at all. We are sending most of the extra set/items to the US with the US orders. So once first wave goes out, I will send out the "Second Wave" as I see people get things in up to the end of the deadline.
- My Order is labeled with a note that says "Consolidated" but I have a $10-40+ credit. What's that?
- Because of how tax/VAT/GST are added to orders on Backerkit, even consolidated orders were tagged with taxes and fees. To make sure we didn't charge you those (since they will instead be charged on your consolidated order on another project), we just gave a blanket $50 credit to anyone whose orders were consolidated. You don't actually have extra money to get paid back, we just did that to avoid accidentally charging you more.
- Who do I contact to ask about my failed charges or survey problems?
- Me or Backerkit support. You can reach me at [email protected].
- Who do I contact if I never get tracking or if I need to check in on missing or damaged items in my order?
- New Titan, who is handling our fulfillment, will take care of that for you directly. Just tell them your name, the email associated with your pledge, and what project you backed so they can find your order: [email protected]
- What are the final due dates for this project?
- Once US & Canadian orders hit US shores, the timer will begin for people who have not gotten their surveys done or shipping paid for. This will be a 30 day final chance for people to get their surveys in or shipping handled. If the 30 days passes and anyone has not gotten their survey in, their order will be cancelled, and their pledge will be considered a donation to the campaign's success. This was shared in the project's Terms and Conditions since launch day of the project.
- Similarly, everyone who did have their orders shipped will have 45 days from when it is marked as having arrived to contact New Titan Print about any missing items or shipments with your order. If we surpass that deadline, we will no longer handle any missing or damaged shipments, or missing items from shipments. So please open your package right when it arrives to check the contents, and when you receive your tracking number by email, be sure to give it a look. Thank you.
Lastly, The Goblin's Tarot will continue through. September 24th it will finally launch, after more than a year of the art all being ready to go. This is the last original deck I have planned to publish for some time. It is a standard, 78-card deck-- the only of its kind to be published by Publishing Goblin so far!
So if you want to cap off your Publishing Goblin divination collection, either already acquired or heading your way now, considering joining us on the lead up to the launch. In the coming month, I will start doing Youtube Livestreams showing off the deck and offering readings!
I was holding it until the current tarots were shipped, and when I picked September 15th, we'd expected the HHW + Misery Tarots to be shipped before September even began. Now, I'm accepting that the tarots will be arriving just before or just as it launches, and the oracle dice will be shipping out to people while it's live.
PROJECT UPDATE
Publishing Goblin
15+ projects backed in 2024
15+ projects backed in 2025
CREATOR
about 1 month ago
Project Update: Oracle Dice (BK) | Orders *Still* Packing
Hello folks,
If you backed one of the tarot campaigns, you'll see they have been delayed a couple weeks and are just now starting their shipping journeys. But they are now officially out of the fulfillment company's hands and heading into the world.
My only update from the fulfillment company on the oracle dice is that they are still packing orders, as it is a LONG and COMPLEX process. In the Oracle Dice Fulfillment spread sheet, there are 51 unique SKUs. This is 51 unique items or sets that could potentially go into each order. It is by far the biggest, most complex fulfillment I have ever asked for.
There are:
If you backed one of the tarot campaigns, you'll see they have been delayed a couple weeks and are just now starting their shipping journeys. But they are now officially out of the fulfillment company's hands and heading into the world.
My only update from the fulfillment company on the oracle dice is that they are still packing orders, as it is a LONG and COMPLEX process. In the Oracle Dice Fulfillment spread sheet, there are 51 unique SKUs. This is 51 unique items or sets that could potentially go into each order. It is by far the biggest, most complex fulfillment I have ever asked for.
There are:
- 3 main sets (seasons, keys, helper)
- 2 die face decks
- 4 wooden box options (engravings)
- 2 dice chest options
- 2 art print sets
- 2 reading journals
- 4 coins/pins
- 3 stone dice sets
- 11 individual dice items that were offered piecemeal
- 4 neoprene mats
- 14 other divination tools/tarot deck sets
So they have reasonably let me know they need more time on packing. I will be told when it's done and ready to head out, but I'm estimating it will be maybe 2 weeks more. This clearly delays our timeline, but I won't know what the new timeline is until it's given to me. So we'll give them a couple more weeks before I hound for answers.
In the Meantime...
11 folks have not done surveys
24 folks have not fixed errored cards
You have time to get this taken care of if that's you, and you can go in the first wave of shipments. Log into Backerkit and check your survey, if it's marked FULFILLED, you're already taken care of, otherwise you need to fix some issue! Not sure how to find your survey? Go here: https://the-goblin-s-oracle-dice.backerkit.com/
Talk as soon as I have news.
7DA
your publishing goblin
24 folks have not fixed errored cards
You have time to get this taken care of if that's you, and you can go in the first wave of shipments. Log into Backerkit and check your survey, if it's marked FULFILLED, you're already taken care of, otherwise you need to fix some issue! Not sure how to find your survey? Go here: https://the-goblin-s-oracle-dice.backerkit.com/
Talk as soon as I have news.
7DA
your publishing goblin
PROJECT UPDATE
Publishing Goblin
15+ projects backed in 2024
15+ projects backed in 2025
CREATOR
about 2 months ago
Project Update: Oracle Dice (BK) | Shipping Charged, Orders Packing
Hello all,
As of now, all but 49 orders on this project are handled. Shipping has been charged, your orders are with the fulfillment team being packed-- we are set.
Those Still Left
11 folks still have not filled out their surveys (You can check your survey status by logging into Backerkit.com and checking your survey there, or by going here and putting in your email associated with your pledge/backerkit account.)
2 folks got their surveys done just in the last day or two, and are awaiting me getting shipping charges on their orders. This is a manual process that requires me sending info to a backerkit employee and then THEY put it on your account, so I will get them on when I have a moment, but it's subject to the backerkit employee's schedule.
The other 36 folks have had card errors. They were emailed when their card failed to charge automatically by Backerkit to get it fixed. If you feel something is wrong and you updated your card but it hasnt been charged, email me. (address at the bottom of this update)
The other 939 folks have had their orders sent for packing and shipping.
What Happens Now?
The orders will now be packed over the next week or two. Should finish about July 27th.
US & Canada
Then, US and Canadian orders will go into a shipping container to travel the high seas over to America. That will take approximately 24 days. It will make port, take a couple days to clear, then go on a truck to our warehouse, and from the warehouse, all packages will go straight into USPS to get to backers.
At that time (entering USPS), you will all get emails that your orders are on the way to you with tracking numbers!
This process will take about 40-45 days starting from today, meaning backers in the US and Canada will see their orders around August 25th-30th (or before). Though it's possible pieces of the journey may go faster, it's unlikely they will go much slower.
International Backers
While US and Canadian orders are making their journey overseas, the backers throughout the rest of the world, from South America to Africa, from Australia to Asia, and also yes, even Europe, will see their orders shipping directly from China.
Backers will variably get emails with tracking numbers either when your package leaves China or when it arrives in your country!
While this will vary by country and distance from China, this process will take roughly 20-40 days starting from today, meaning International backers will see their orders throughout August, depending on distance.
US & Canada
Then, US and Canadian orders will go into a shipping container to travel the high seas over to America. That will take approximately 24 days. It will make port, take a couple days to clear, then go on a truck to our warehouse, and from the warehouse, all packages will go straight into USPS to get to backers.
At that time (entering USPS), you will all get emails that your orders are on the way to you with tracking numbers!
This process will take about 40-45 days starting from today, meaning backers in the US and Canada will see their orders around August 25th-30th (or before). Though it's possible pieces of the journey may go faster, it's unlikely they will go much slower.
International Backers
While US and Canadian orders are making their journey overseas, the backers throughout the rest of the world, from South America to Africa, from Australia to Asia, and also yes, even Europe, will see their orders shipping directly from China.
Backers will variably get emails with tracking numbers either when your package leaves China or when it arrives in your country!
While this will vary by country and distance from China, this process will take roughly 20-40 days starting from today, meaning International backers will see their orders throughout August, depending on distance.
The Final Timers
Once US & Canadian orders hit US shores, the timer will begin for people who have not gotten their surveys done or shipping paid for. This will be a 30 day final chance for people to get their surveys in or shipping handled. If the 30 days passes and anyone has not gotten their survey in, their order will be cancelled, and their pledge will be considered a donation to the campaign's success. This was shared in the project's Terms and Conditions since launch day of the project.
Similarly, everyone who did have their orders shipped will have 45 days from when it is marked as having arrived to contact New Titan Print about any missing items or shipments with your order. If we surpass that deadline, we will no longer handle any missing or damaged shipments, or missing items from shipments. So please open your package right when it arrives to check the contents, and when you receive your tracking number by email, be sure to give it a look. Thank you.
How to contact New Titan: [email protected]
Similarly, everyone who did have their orders shipped will have 45 days from when it is marked as having arrived to contact New Titan Print about any missing items or shipments with your order. If we surpass that deadline, we will no longer handle any missing or damaged shipments, or missing items from shipments. So please open your package right when it arrives to check the contents, and when you receive your tracking number by email, be sure to give it a look. Thank you.
How to contact New Titan: [email protected]
Mine is labeled with a note that says "Consolidated" but I have a $10-40+ credit. What's that?
Because of how tax/VAT/GST are added to orders on Backerkit, even consolidated orders were tagged with taxes and fees. To make sure we didn't charge you those (since they will instead be charged on your consolidated order on another project), we just gave a blanket $50 credit to anyone whose orders were consolidated. You don't actually have extra money to get paid back, we just did that to avoid accidentally charging you more.
Do You Have a Question?
Always happy to help with whatever I can!
7DA
your publishing goblin
7DA
your publishing goblin
PROJECT UPDATE
Publishing Goblin
15+ projects backed in 2024
15+ projects backed in 2025
CREATOR
2 months ago
Project Update: Oracle Dice | Shipping Charges Coming to Orders Now!
Hello everybody-- we're finally here at the edge.
I have received shipping costs and applied them to your orders. You will note in your survey on Backerkit that this includes your Shipping Total, then your Taxes/VAT/Tarrifs and taxes on those as well. They will all display separately so you can see what is costing what, and then you can see the added total for your total pending shipping charge. Please bear in mind, I am not responsible for your country's VAT/Taxes/Tariffs. I am as unhappy with those extra costs as you are.
- Additionally, Canadian and USA packages are all coming to the US first, then shipping. That means Canadian orders are paying for a share of the tariffs to have their items received in the US first. This was the best shipping option we had, as shipping to Canada from China directly was apparently worse.
Our fulfillment team has worked really hard to consolidate shipping for EU countries and the UK, looked to combine chests with other items to lower the chest shipping, and reduced costs for multiple chests heading into the EU and UK especially. But as you will see, chests require whole additional shipping charges due to needing their own packaging. I warned people during the campaign that chests will certainly add a good amount to your shipping costs, and they have.
- For the ten or so folks who had shipping charges of over $130, I have rounded you down, saving a combined $200 for those people at the highest costs.
What Next?
You now have until Friday to check your shipping costs and let me know if something is wrong. It being high is not necessarily something wrong, but if it seems anomalously high, let me know. These are dense little sets, so they are heavy, thus the higher shipping. Friday the 3rd of July, I will be charging these shipping costs.
If your card declines for any reason, you'll have the weekend to take a look at that and get it taken care of. Tuesday the 7th, I will be forwarding orders to the fulfillment company. This will only include people who got their shipping charges handled.
What's the Timeline?
You'll find that we are on a similar, but just barely delayed timeline akin to the tarot projects. So long as your order's shipping charges okay (and you did your survey on time to get shipping charges at all), your orders will be packed in the coming weeks, US+Canadian orders will go in a container to get overseas, while International orders will ship direct from China.
This will look like US+Canadian orders getting to people's hands around mid to late August, and international orders arriving as early as the end of July and into/through August as well.
Moved or Moving?
Contact me and I can update your address in your surveys still. You should also be able to do that freely on your end, unless you're changing countries. Then you will need to contact me.
Who to Contact
Not Sure You Did Your Survey?
You're not alone. 37 people haven't! Log into Backerkit and get your survey finished for this project, or follow this link here to put in your email and get logged in that way.
I got into my pledge and it says it's already Shipped/Fulfilled! What's the deal?
No worries, that is just because you asked to have your order merged with your other Oracle Dice order. So we closed this one out for you and moved you there.
No worries, that is just because you asked to have your order merged with your other Oracle Dice order. So we closed this one out for you and moved you there.
Thanks for sticking in y'all. We're about to begin shipping-- and then things will wrap up beautifully.
7DA
your pub gob
your pub gob
PROJECT UPDATE
Publishing Goblin
15+ projects backed in 2024
15+ projects backed in 2025
CREATOR
3 months ago
Project Update: The Slight Road Bump | Issues (mostly) Hurdled!
Hello folks,
If you were a backer on the tarot decks (Misery Tarot, Hot Housewives Tarot), you'll be seeing today that their shipping charges are now assigned to their orders. (Currently happening.) You'll also know we had a really weird, like, month+ delay in getting shipping charge info to us.
That is 100% why we are not on time on this project as well, as the fulfillment company handling that is handling this as well. I have been told, promised really, that I will get shipping charge info from them today for the Oracle Dice projects. The issues that were at hand are largely put away now, and they were extensive issues, let me tell you.
That means I will be processing the charge info they get me today when it arrives, figuring out fees, taxes, tariffs, etc. The ocean freight for getting US and Canadian orders to the US, the warehousing fees, the shipping from the port to the warehouse-- all of that has to be figured and molded into the shipping costs for the US+Canadian backers. (We thought shipping Canadian packages direct from China would be cheaper, but it's not.)
If you were a backer on the tarot decks (Misery Tarot, Hot Housewives Tarot), you'll be seeing today that their shipping charges are now assigned to their orders. (Currently happening.) You'll also know we had a really weird, like, month+ delay in getting shipping charge info to us.
That is 100% why we are not on time on this project as well, as the fulfillment company handling that is handling this as well. I have been told, promised really, that I will get shipping charge info from them today for the Oracle Dice projects. The issues that were at hand are largely put away now, and they were extensive issues, let me tell you.
That means I will be processing the charge info they get me today when it arrives, figuring out fees, taxes, tariffs, etc. The ocean freight for getting US and Canadian orders to the US, the warehousing fees, the shipping from the port to the warehouse-- all of that has to be figured and molded into the shipping costs for the US+Canadian backers. (We thought shipping Canadian packages direct from China would be cheaper, but it's not.)
What to Expect
Ideally, I will be able to get this stuff figured out today if I receive the shipping charge info today as expected, but if it comes in at the end of day, I will have to handle all that tomorrow. Then I have to have a Backerkit employee import the spreadsheet of charges to your order-- I can't do that on my own. Luckily I have a good helper who is on top of that fairly quickly.
So ideally, we will have shipping charges on your pledges sometime Wednesday, Thursday, or Friday. I will update when they go live. I will then give you until next Friday to get that looked at, when we will charge your orders for shipping costs.
So ideally, we will have shipping charges on your pledges sometime Wednesday, Thursday, or Friday. I will update when they go live. I will then give you until next Friday to get that looked at, when we will charge your orders for shipping costs.
What Is Still Pending
So the delays on everything are lasting a bit longer for the dice than the tarot. Our manufacturer apparently missed out on some red-tape stuff they should have done, and now our fulfillment team is trying to take care of it before they get in trouble for shipping the items.
The short of it is this: 1) Any printer who produces a book, newspaper, thing like that, is supposed to get Pre-Authorization from their province to print that kind of material. It's basically a certification that they are printing... uhh? Something that can spread information? I worked with a boardgame printer who doesn't typically need to do this, and they didn't seem to know it was the law. So technically our guidebooks and journals are illegally printed. However, they've done books for me in the past, so it's super unclear how important or enforced this actually is, because they didn't get pre-authorization for that stuff either.
Fulfillment is trying to figure out how to get it authorized now that it's already printed, or if we can just.... ship anyways?
2) If US customs so desires, they can open a package and look at a product with suspecting eyes, then ask the shipper to provide proof that the items imported are tested. Tested for what you ask-- well, there is a massive freaking list of imported items and what the materials may need tested for. Right now, if customs asks, the manufacturer can get the items tested and then provide results. However, starting July 8th, items that are so asked after need to provide testing results IMMEDIATELY. In fact, it seems the results need to be provided with the shipment more or less.
Our manufacturer didn't know about this change, and so they didn't test anything. This means our fulfilment team is handling that right now, and the test results for all dice items will be back on (or about) the 28th of June.
Once that's taken care of, we can start shipping. Well-- so long as the pre-authorization element is solved. Either by finding a way to get authorization after printing (which is not how it's supposed to work), or by simply shipping. I also read the articles on the rules/laws/regulations myself and think there seems to be an opening for overseas printing, as it's not clarified that overseas shipping must be pre-authorized, so the timeline for overseas printing/publication may be different.
Worst case scenario, uhhh-- our guidebooks and journals are seized and destroyed and we have to reprint those and then they have to get repackaged into the dice sets. But even in that worst case scenario, the books are the fastest and cheapest part of everything to get made again, it would likely delay things 3 weeks-- 1 week to remanufacture, then 2 to transport and repackage. So no one start doomposting here, even the worst case scenario just, frankly, doesn't do all that much to our timeline.
Will let you all know what happens with that shortly, but also there will be shipping charges.
Alright friends, talk very soon about shipping charges,
7DA
your pub gob
The short of it is this: 1) Any printer who produces a book, newspaper, thing like that, is supposed to get Pre-Authorization from their province to print that kind of material. It's basically a certification that they are printing... uhh? Something that can spread information? I worked with a boardgame printer who doesn't typically need to do this, and they didn't seem to know it was the law. So technically our guidebooks and journals are illegally printed. However, they've done books for me in the past, so it's super unclear how important or enforced this actually is, because they didn't get pre-authorization for that stuff either.
Fulfillment is trying to figure out how to get it authorized now that it's already printed, or if we can just.... ship anyways?
2) If US customs so desires, they can open a package and look at a product with suspecting eyes, then ask the shipper to provide proof that the items imported are tested. Tested for what you ask-- well, there is a massive freaking list of imported items and what the materials may need tested for. Right now, if customs asks, the manufacturer can get the items tested and then provide results. However, starting July 8th, items that are so asked after need to provide testing results IMMEDIATELY. In fact, it seems the results need to be provided with the shipment more or less.
Our manufacturer didn't know about this change, and so they didn't test anything. This means our fulfilment team is handling that right now, and the test results for all dice items will be back on (or about) the 28th of June.
Once that's taken care of, we can start shipping. Well-- so long as the pre-authorization element is solved. Either by finding a way to get authorization after printing (which is not how it's supposed to work), or by simply shipping. I also read the articles on the rules/laws/regulations myself and think there seems to be an opening for overseas printing, as it's not clarified that overseas shipping must be pre-authorized, so the timeline for overseas printing/publication may be different.
Worst case scenario, uhhh-- our guidebooks and journals are seized and destroyed and we have to reprint those and then they have to get repackaged into the dice sets. But even in that worst case scenario, the books are the fastest and cheapest part of everything to get made again, it would likely delay things 3 weeks-- 1 week to remanufacture, then 2 to transport and repackage. So no one start doomposting here, even the worst case scenario just, frankly, doesn't do all that much to our timeline.
Will let you all know what happens with that shortly, but also there will be shipping charges.
Alright friends, talk very soon about shipping charges,
7DA
your pub gob
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