Publishing Goblin
15+ projects backed in 2024
15+ projects backed in 2025
CREATOR
13 days ago
Project Update: Oracle Dice (BK) | Shipping Charged, Orders Packing
Hello all,
As of now, all but 49 orders on this project are handled. Shipping has been charged, your orders are with the fulfillment team being packed-- we are set.
Those Still Left
11 folks still have not filled out their surveys (You can check your survey status by logging into Backerkit.com and checking your survey there, or by going here and putting in your email associated with your pledge/backerkit account.)
2 folks got their surveys done just in the last day or two, and are awaiting me getting shipping charges on their orders. This is a manual process that requires me sending info to a backerkit employee and then THEY put it on your account, so I will get them on when I have a moment, but it's subject to the backerkit employee's schedule.
The other 36 folks have had card errors. They were emailed when their card failed to charge automatically by Backerkit to get it fixed. If you feel something is wrong and you updated your card but it hasnt been charged, email me. (address at the bottom of this update)
The other 939 folks have had their orders sent for packing and shipping.
What Happens Now?
The orders will now be packed over the next week or two. Should finish about July 27th.
US & Canada
Then, US and Canadian orders will go into a shipping container to travel the high seas over to America. That will take approximately 24 days. It will make port, take a couple days to clear, then go on a truck to our warehouse, and from the warehouse, all packages will go straight into USPS to get to backers.
At that time (entering USPS), you will all get emails that your orders are on the way to you with tracking numbers!
This process will take about 40-45 days starting from today, meaning backers in the US and Canada will see their orders around August 25th-30th (or before). Though it's possible pieces of the journey may go faster, it's unlikely they will go much slower.
International Backers
While US and Canadian orders are making their journey overseas, the backers throughout the rest of the world, from South America to Africa, from Australia to Asia, and also yes, even Europe, will see their orders shipping directly from China.
Backers will variably get emails with tracking numbers either when your package leaves China or when it arrives in your country!
While this will vary by country and distance from China, this process will take roughly 20-40 days starting from today, meaning International backers will see their orders throughout August, depending on distance.
US & Canada
Then, US and Canadian orders will go into a shipping container to travel the high seas over to America. That will take approximately 24 days. It will make port, take a couple days to clear, then go on a truck to our warehouse, and from the warehouse, all packages will go straight into USPS to get to backers.
At that time (entering USPS), you will all get emails that your orders are on the way to you with tracking numbers!
This process will take about 40-45 days starting from today, meaning backers in the US and Canada will see their orders around August 25th-30th (or before). Though it's possible pieces of the journey may go faster, it's unlikely they will go much slower.
International Backers
While US and Canadian orders are making their journey overseas, the backers throughout the rest of the world, from South America to Africa, from Australia to Asia, and also yes, even Europe, will see their orders shipping directly from China.
Backers will variably get emails with tracking numbers either when your package leaves China or when it arrives in your country!
While this will vary by country and distance from China, this process will take roughly 20-40 days starting from today, meaning International backers will see their orders throughout August, depending on distance.
The Final Timers
Once US & Canadian orders hit US shores, the timer will begin for people who have not gotten their surveys done or shipping paid for. This will be a 30 day final chance for people to get their surveys in or shipping handled. If the 30 days passes and anyone has not gotten their survey in, their order will be cancelled, and their pledge will be considered a donation to the campaign's success. This was shared in the project's Terms and Conditions since launch day of the project.
Similarly, everyone who did have their orders shipped will have 45 days from when it is marked as having arrived to contact New Titan Print about any missing items or shipments with your order. If we surpass that deadline, we will no longer handle any missing or damaged shipments, or missing items from shipments. So please open your package right when it arrives to check the contents, and when you receive your tracking number by email, be sure to give it a look. Thank you.
How to contact New Titan: [email protected]
Similarly, everyone who did have their orders shipped will have 45 days from when it is marked as having arrived to contact New Titan Print about any missing items or shipments with your order. If we surpass that deadline, we will no longer handle any missing or damaged shipments, or missing items from shipments. So please open your package right when it arrives to check the contents, and when you receive your tracking number by email, be sure to give it a look. Thank you.
How to contact New Titan: [email protected]
Mine is labeled with a note that says "Consolidated" but I have a $10-40+ credit. What's that?
Because of how tax/VAT/GST are added to orders on Backerkit, even consolidated orders were tagged with taxes and fees. To make sure we didn't charge you those (since they will instead be charged on your consolidated order on another project), we just gave a blanket $50 credit to anyone whose orders were consolidated. You don't actually have extra money to get paid back, we just did that to avoid accidentally charging you more.
Do You Have a Question?
Always happy to help with whatever I can!
7DA
your publishing goblin
7DA
your publishing goblin
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