Project Update: Shipping Continues [+ CHEAT SHEET]
Huddle up, Heroes!
Our Shipping War continues, and we're back to update you on the current situation and on what we're doing to try and speed up the process.
Before we go into the details, we want you to know that we are aware that things are not going as smoothly as they should, and that we are working non-stop to solve the problems that are rising day by day.
Also please know that right now we are DELIVERING THE CHEAT SHEET!
Please note that:
Our Shipping War continues, and we're back to update you on the current situation and on what we're doing to try and speed up the process.
Before we go into the details, we want you to know that we are aware that things are not going as smoothly as they should, and that we are working non-stop to solve the problems that are rising day by day.
Also please know that right now we are DELIVERING THE CHEAT SHEET!
Please note that:
- The Cheat Sheet is PDF only
- The Cheat Sheet has been added directly to Outgunned Superheroes files on DrivethruRPG
- You may not receive an email for this, as this is not a new download link. You can simply go to DriveThruRPG, log in, search for Outgunned Superheroes, and download the Cheat Sheet from there, as you do with Character Sheets.
BACK TO SHIPPING
Shipping of the last batch is proving more difficult and time-consuming than anticipated, but we're finally entering the endgame of this process.
For those unlucky of you who still haven't received their rewards:
- USA/CANADA: The US hub is trying to process all the rewards, but they are falling behind due to the complexity of the orders. We evaluated any possible option to help them out, including booking a flight to the US ourselves to start packing as we did when we first started making games. In the end, we found another partner that has already collected the products from Studio 2 and they are now helping with fulfillment. With the joint forces of two different partners, we have been reassured that all the remaining rewards will be shipped by September 7.
- EUROPE/REST OF THE WORLD: Most of the packages have already been shipped or delivered. All rewards will be delivered by the end of next week (September 6).
We can assure you that we are using all our workforce and spending all the extra money we need to ensure the shipping process is completed without further delays.
We also want to thank the many of you who are writing us with extreme kindness, showing all your understanding and appreciation for our work. We do appreciate how kind and supportive this community has been even during problematic times, and we'll find a way to give some of this love back!
BROKEN COMPASS LEGACY - LATE PLEDGES
Speaking of community, some weeks ago we announced that in the future it will not be possible to purchase all the previous crowdfunding exclusives for Outgunned.
The reason is pretty obvious: with 4 campaigns done across the years, and so many Stretch Goals unlocked, it is evidently getting harder and harder for shipping hubs to keep up with the high number of items inside every pledge.
Since our statement, many of you have contacted us to express your disappointment because you were hoping to grab some of the old Stretch Goal boxes during the Broken Compass Legacy Pledge Manager.
We hear you. We are collectors ourselves, and we have always tried hard to make the whole OG collection available during crowdfunding. On the other hand, we also need to ensure that future OG projects get delivered with no problems.
Therefore, on September 15 we will open the Broken Compass Legacy Pledge Manager where for 2 weeks only you will have a chance to pre-order Stretch Goal Boxes from previous campaigns before we discontinue them.
We sincerely hope that you all find this solution suitable. Closing the pre-orders for Stretch Goal boxes this early will allow us to ensure that the next project can be delivered without any delay, as all its predecessors.
Thanks again for your time, support, and patience.
With love,
The reason is pretty obvious: with 4 campaigns done across the years, and so many Stretch Goals unlocked, it is evidently getting harder and harder for shipping hubs to keep up with the high number of items inside every pledge.
Since our statement, many of you have contacted us to express your disappointment because you were hoping to grab some of the old Stretch Goal boxes during the Broken Compass Legacy Pledge Manager.
We hear you. We are collectors ourselves, and we have always tried hard to make the whole OG collection available during crowdfunding. On the other hand, we also need to ensure that future OG projects get delivered with no problems.
Therefore, on September 15 we will open the Broken Compass Legacy Pledge Manager where for 2 weeks only you will have a chance to pre-order Stretch Goal Boxes from previous campaigns before we discontinue them.
We sincerely hope that you all find this solution suitable. Closing the pre-orders for Stretch Goal boxes this early will allow us to ensure that the next project can be delivered without any delay, as all its predecessors.
Thanks again for your time, support, and patience.
With love,
2LM
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